Telecommunications Services Manager

3 weeks ago


Hales, Norfolk, United Kingdom Commonwealth of Virginia Full time

Job Title: Telecommunications Services Manager

Company: Commonwealth of Virginia

Location: Not Specified

Salary Range: Competitive (based on qualifications)

Employment Type: Full Time

Job Overview:

  • The Telecommunications Services Manager at the Commonwealth of Virginia is responsible for overseeing the comprehensive operational and technical components of the organization’s telecommunications framework.
  • This role involves directing the functions of the Telecommunications Services division, managing the VoIP system across various locations, and leading a skilled team of Telecommunications Engineers, Analysts, WAN Administrators, and Support personnel.
  • The successful candidate will possess robust technical knowledge in VoIP systems, WAN/LAN standards, and network architecture, complemented by strong communication and leadership capabilities.
  • This position necessitates the ability to diagnose intricate networking challenges, provide assistance for telecommunication devices, and maintain the security and dependability of the organization’s telecommunications systems.

Essential Qualifications:

  • Proven experience in identifying and resolving VoIP call routing issues and system performance challenges.
  • Familiarity with WAN/LAN protocols, hardware, and diagnostic tools.
  • Excellent communication skills and the capacity to perform effectively under pressure.
  • Experience with call accounting, billing systems, and VoIP implementations.
  • Competence in project management, budgeting, and technology deployment.
  • Leadership abilities and the capability to mentor team members.
  • Experience in voice and data services within a WAN/LAN context.
  • Extensive knowledge of Cisco's Call Manager and Unity VoIP systems.

Preferred Qualifications: As outlined in the Essential Qualifications section



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