Telecommunications Services Manager
3 weeks ago
Job Title: Telecommunications Services Manager
Company: Commonwealth of Virginia
Location: Not Specified
Salary Range: $90,000-$105,000 (based on qualifications)
Employment Type: Full Time
Job Overview:
- The Telecommunications Services Manager at the Commonwealth of Virginia is responsible for managing the operational and technical elements of the organization’s telecommunications framework.
- This role includes overseeing the functions of the Telecommunications Services divisions, administering the Cisco VoIP infrastructure across various locations, and guiding a team of Telecommunications Engineers, Analysts, WAN Administrators, and Support personnel.
- The successful candidate will possess substantial technical knowledge in VoIP systems, WAN/LAN standards, and network design, alongside strong communication and leadership capabilities.
- This position demands proficiency in diagnosing intricate networking challenges, offering support for telecommunication devices, and maintaining the security and dependability of the telecommunications systems.
Essential Qualifications:
- Proven ability to identify and resolve VoIP call routing and system performance challenges.
- Familiarity with WAN/LAN protocols, hardware, and diagnostic tools.
- Excellent communication skills and the capacity to perform effectively under pressure.
- Experience with call accounting, billing systems, and Cisco VoIP setups.
- Competence in project management, budgeting, and technology implementation.
- Leadership abilities and a commitment to mentoring team members.
- Experience in voice and data services within a WAN/LAN context.
- Extensive knowledge of Cisco's Call Manager and Unity VoIP systems.
Desirable Qualifications: As outlined in the Essential Qualifications section
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