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VIP Team Leader

2 months ago

Chessington, Greater London, United Kingdom Chessington World of Adventures Resort Full time
About the Role

We are seeking a highly motivated and experienced Team Leader to join our VIP team at Chessington World of Adventures Resort. As a Team Leader, you will be responsible for leading and managing a team of VIP hosts to deliver exceptional customer experiences and drive sales targets.

Key Responsibilities
  • Lead and manage a team of VIP hosts to deliver sales targets and drive VIP standards
  • Manage customer excellence and ensure high standards are maintained
  • Act as VIP Duty Manager to represent the department across the resort and ensure smooth operations
  • Provide administrative support to meet the needs of the department
  • Assist with department recruitment and new product development
Requirements
  • Positive attitude and ability to work in a fast-paced environment
  • Excellent communication and leadership skills
  • Ability to deliver exceptional customer experiences
  • Full UK driving licence (preferred)
  • Age 18 or over
Benefits
  • Competitive hourly salary
  • Merlin Magic Pass - 20 free tickets for you, your family and friends
  • Discounts on LEGO, retail shops, and restaurants
  • Access to Merlin benefits page with discounts on fashion, electronics, and travel
  • Ongoing training and development opportunities
About Us

At Chessington World of Adventures Resort, we strive to create an inclusive and diverse workplace where everyone feels valued and has the same opportunities to thrive. We welcome the world to our magical attractions and resorts every day and aim to reflect that same multicultural mix inside our business too.