Returns Team Leader Position

4 weeks ago


Chessington, Greater London, United Kingdom Oliver Bonas Full time
Returns Team Leader Opportunity

We are seeking an experienced and motivated Returns Team Leader to join our Warehouse team at Oliver Bonas.

The successful candidate will be responsible for leading our Returns Department, which operates on a 2-shift system. This means you will work a 2-week rotating shift pattern, alternating between the AM 6:45am-2:45pm and PM 2:45pm-10:45pm shifts. You will need to be flexible and able to work during peak periods, which may include weekends.

As a Returns Team Leader at OB, you will be responsible for ensuring the smooth operation of our Returns Department. This includes managing a team of returns specialists, coordinating returns processing, and maintaining high standards of customer service.

Key responsibilities will include:

  • Leading and motivating a team of returns specialists
  • Coordinating returns processing and ensuring timely resolution of customer issues
  • Maintaining high standards of customer service and ensuring customer satisfaction
  • Working collaboratively with other departments to ensure seamless returns processing

If you are a motivated and experienced leader looking for a new challenge, we encourage you to apply for this exciting opportunity.



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