Restaurant Operations Leader

2 months ago

Chessington, Greater London, United Kingdom Pizza hut Full time

About the Role

The Shift Leader is a pivotal position at Pizza Hut, responsible for ensuring seamless operations and exceptional customer experiences. As a key member of our team, you will be the driving force behind delivering outstanding results and fostering a positive work environment.

Main Responsibilities

  • Lead by example, demonstrating exceptional leadership skills and a passion for delivering exceptional customer service.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance team performance.
  • Collaborate with the Restaurant General Manager to set and achieve business objectives, ensuring alignment with company goals.
  • Coach and develop team members, providing constructive feedback and guidance to help them reach their full potential.
  • Maintain a strong focus on Health & Safety and Food Hygiene regulations, ensuring compliance and excellence in all aspects of restaurant operations.

Requirements

  • Proven leadership experience in a fast-paced, customer-facing environment.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire team members.
  • Strong problem-solving and analytical skills, with the ability to adapt to changing situations.
  • Ability to work effectively in a team environment, with a focus on collaboration and mutual support.
  • Passion for delivering exceptional customer experiences and driving business results.

What We Offer

Pizza Hut is committed to providing a supportive and inclusive work environment, with opportunities for growth and development. As a Shift Leader, you will have access to comprehensive training and development programs, as well as a competitive compensation package and benefits.

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