Senior Outreach Caseworker

1 month ago


Cardiff, United Kingdom Brook Street Social Care Full time
Senior Outreach Caseworker

We are seeking a highly skilled and dedicated Senior Outreach Caseworker to join our team at Brook Street Social Care. As a key member of our community team, you will be responsible for delivering high-quality frontline support to victims of domestic violence across funded projects.

Key Responsibilities:

  • Deliver high-quality frontline support to victims of domestic violence
  • Lead and oversee all aspects of Domestic Abuse Support work in your area
  • Work within a multi-agency framework to improve responses to domestic abuse
  • Ensure service excellence, monitor client experiences, and gather service user feedback
  • Prepare for and contribute to MARAC
  • Take part in educational and promotional activities to raise awareness

Requirements:

  • NVQ Level 3 in a relevant field (or willingness to work towards it)
  • Proven team leadership experience and community networking skills
  • Flexibility to work evenings, weekends, and participate in a 24-hour on-call rota
  • Full driver's license and use of own vehicle

This is an exciting opportunity to make a real difference in the lives of those affected by domestic violence. If you are passionate about delivering high-quality support and have the skills and experience to match, we would love to hear from you.


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