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Customer Relationship Management Expert

2 months ago

London, Greater London, United Kingdom Preferred Choice Full time

About the Role

Preferred Choice, a leading digital communications agency, is seeking a highly skilled CRM Strategist to join our team. As a CRM Strategist, you will play a key role in delivering strategic services and leading a small team to drive business growth.

Key Responsibilities

  • Lead strategic projects from scope to delivery, ensuring timely and budget-friendly execution.
  • Conduct strategic meetings with both internal and client-facing stakeholders.
  • Analyze campaign performance and deliver projects that meet client expectations.

Requirements

  • Previous experience in a CRM Strategic role, either in a brand or agency setting.
  • Proven ability to deliver in-depth reporting and analyze campaign performance.
  • Strong relationship-building skills with clients and employees.
  • Passion for strategy, digital marketing, and data segmentation.
  • Ability to pitch, scope, plan, and produce projects on time and within budget.
  • Affinity for data and understanding patterns and trends within a client's digital performance.
  • CRM experience is a must.

What We Offer

As a CRM Strategist at Preferred Choice, you will have the opportunity to work with a talented team of professionals and contribute to the growth and success of our clients.