Head of Payroll Operations

2 weeks ago


Wakefield, Wakefield, United Kingdom Fusion Education People Solutions Full time
About the Role

Fusion Education People Solutions is seeking an experienced Payroll Professional to lead our Payroll Team and drive a managed payroll service growth strategy.

Key Responsibilities:
  • Support the payroll service growth strategy, including commercial overview and statistics for leadership reports.
  • Present payroll-related information to the wider team, including tender submissions, sales presentations, and payroll messaging/branding.
  • Establish and manage a forward-thinking team of payroll professionals, focusing on growth and development, and recruitment strategy.
  • Develop and implement a comprehensive payroll strategy, optimizing processes, ensuring compliance with regulations, and enhancing overall efficiency while minimizing risks.
  • Enhance robust policies and procedures for payroll management, including payroll and pension processing, data security, compliance with tax laws, and employee compensation.
  • Audit payroll transactions to ensure accuracy and compliance with regulations.
  • Ensure timely and accurate delivery of payroll services to customers, enhancing quality control measures and performance metrics.
  • Oversee pension scheme administration, including enrolment, contributions, and changes across multiple pension schemes and associated audits.
  • Liaise with internal teams to drive improvements and efficiencies.
  • Take a proactive approach to shaping the evolution of the payroll function, identifying opportunities for innovation, process improvements, and strategic initiatives.
  • Oversee customer satisfaction and retention, gathering customer data, and producing reports for submission to senior team/Directors.
  • Liaise with key partners to ensure best service provision for customers, including payroll software, BACS, and partner providers.
Requirements:
  • Proven payroll experience in a fast-paced operation, with Education sector experience desirable.
  • Senior leadership experience within payroll operations.
  • Commercial environment experience, utilizing sales forecasts and budgets, with a strong focus on sales and retention targets.
  • Up-to-date payroll and pension knowledge, with awareness of upcoming legislative changes affecting pay.
  • Extensive knowledge of computerized payroll systems, including experience with payroll system build, processing, 3rd party returns, and reporting.
  • Excellent people management skills, with experience in managing and coaching employees, including appraisal, performance concerns, and navigating HR processes.
  • Previous experience in managing customer payrolls in their entirety, including pension management.
  • Solid understanding of payroll-related compliance, including audit.
  • Demonstrated payroll project management skills.
  • Ability to engage and influence a wide range of internal and external stakeholders, and communicate complex information to various audiences.


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