Ear, Nose and Throat Clinic Support Staff
4 weeks ago
About Us
East Lancashire Hospitals NHS Trust is dedicated to providing high-quality healthcare services to the local community. We strive for excellence in patient care, continuous improvement, and strong partnerships with stakeholders.
Role Overview
We are seeking a compassionate and reliable individual to join our Ear, Nose and Throat (ENT) Outpatient Department as a Clinic Support Staff member. You will play a vital role in ensuring the smooth operation of our clinics and providing excellent patient care.
Key Responsibilities
- Maintain a clean and organized clinical environment, including waiting areas and stock rooms.
- Assist with administrative tasks such as answering phones, taking messages, and scheduling appointments.
- Prepare clinic rooms for consultations and ensure adequate supplies are available.
- Provide chaperone support during patient examinations as required.
- Collaborate with nursing staff to ensure a positive patient experience.
- Assist with basic patient care tasks, such as taking vital signs (temperature, pulse, respiration).
- Contribute to a safe and efficient working environment by adhering to established protocols and procedures.
Skills and Qualifications
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Basic numeracy and literacy skills.
- Ability to work effectively as part of a team.
- A genuine commitment to providing compassionate patient care.
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