Hotel Front Desk Associate
2 weeks ago
About The Scotsman Hotel
The Scotsman Hotel is a luxury hospitality group with a collection of over 40 venues across Scotland, including bars, restaurants, hotels, and more. We are a diverse and dynamic organization that prides itself on delivering exceptional guest experiences.
Job Summary
We are seeking an experienced and talented Hotel Receptionist to join our team at The Scotsman Hotel. As a Hotel Receptionist, you will be responsible for providing exceptional guest service, handling guest inquiries and complaints, and ensuring the accuracy of data input into our booking system.
Key Responsibilities
- Provide exceptional guest service and ensure guest satisfaction
- Handle guest inquiries and complaints in a professional manner
- Ensure accuracy of data input into our booking system
- Manage cash, charges, float, and till procedures in accordance with company policy
Requirements
- Experience in a similar role
- Great 'can do' attitude and ability to work as part of a team in a social environment
- Availability to work shifts, including evenings and weekends as per business needs
- Previous experience of Opera or similar booking system is desirable
What We Offer
- TRONC electronic tips – Our staff keep 100% of tips earned in venues
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 30% off of food and cinema tickets in all of our venues across Scotland
- Hotel and Apartment discounts
- Access to Scotsman Perks Benefits Portal
- Staff meals on duty
- Flexible working opportunities
- Career development through our Scotsman Steps training programme
-
Hotel Front Desk Associate
2 weeks ago
Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full time{"title": "Hotel Receptionist Role", "description": "At The Scotsman Hotel, we are seeking a skilled and friendly Hotel Receptionist to join our team. As a key member of our front desk, you will be responsible for ensuring our guests have a memorable and enjoyable stay with us.Key Responsibilities:Provide exceptional customer service to guests, responding to...
-
Hotel Front Desk Associate
2 weeks ago
Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full time{"title": "Hotel Receptionist Role", "description": "At The Scotsman Hotel, we are seeking a skilled and friendly Hotel Receptionist to join our team. As a key member of our front desk, you will be responsible for ensuring our guests have a memorable and enjoyable stay with us.Key Responsibilities:Provide exceptional customer service to guests, responding to...
-
Hotel Front Desk Associate
3 weeks ago
Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full timeJob SummaryThe Scotsman Hotel is seeking a skilled and experienced Hotel Receptionist to join our team at our luxury hotel in Edinburgh. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest satisfaction and providing a warm and welcoming experience for all visitors.Key Responsibilities:Reporting to the General...
-
Hotel Front Desk Associate
4 weeks ago
Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full timeJob SummaryThe Scotsman Hotel is seeking a skilled and experienced Hotel Receptionist to join our team at our luxury hotel in Edinburgh. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest satisfaction and providing a warm and welcoming experience for all visitors.Key Responsibilities:Reporting to the General...
-
Front Desk Associate
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Four Points by Sheraton Edinburgh Haymarket Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Four Points by Sheraton Edinburgh Haymarket. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Services: Provide...
-
Front Desk Associate
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Four Points by Sheraton Edinburgh Haymarket Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Four Points by Sheraton Edinburgh Haymarket. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Services: Provide...
-
Front Desk Associate
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Valor Hospitality Europe Full timeAbout the RoleWe are seeking a friendly and passionate Front Desk Associate to join our team at Valor Hospitality Europe. As a key member of our front-of-house team, you will be the first point of contact for our guests and play a vital role in delivering exceptional customer service.Key ResponsibilitiesProvide a warm and welcoming experience for all guests,...
-
Front Desk Associate
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Valor Hospitality Europe Full timeAbout the RoleWe are seeking a friendly and passionate Front Desk Associate to join our team at Valor Hospitality Europe. As a key member of our front-of-house team, you will be the first point of contact for our guests and play a vital role in delivering exceptional customer service.Key ResponsibilitiesProvide a warm and welcoming experience for all guests,...
-
Front Desk Associate
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Valor Hospitality Europe Full timeAbout the RoleWe are seeking a friendly and passionate Front Desk Associate to join our team at Valor Hospitality Europe. As a key member of our front-of-house team, you will be the first point of contact for our guests and play a vital role in delivering exceptional customer service.Key ResponsibilitiesProvide a warm and welcoming experience for all guests,...
-
Front Desk Associate
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Valor Hospitality Europe Full timeAbout the RoleWe are seeking a friendly and passionate Front Desk Associate to join our team at Valor Hospitality Europe. As a key member of our front-of-house team, you will be the first point of contact for our guests and play a vital role in delivering exceptional customer service.Key ResponsibilitiesProvide a warm and welcoming experience for all guests,...
-
Front Desk Ambassador
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Leonardo Hotel Edinburgh Murrayfield Full time**About the Role**We are seeking a highly skilled and enthusiastic Front Desk Ambassador to join our team at Leonardo Hotel Edinburgh Murrayfield. As a key member of our front-of-house team, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.**Key Responsibilities**Manage the check-in...
-
Front Desk Ambassador
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Leonardo Hotel Edinburgh Murrayfield Full time**About the Role**We are seeking a highly skilled and enthusiastic Front Desk Ambassador to join our team at Leonardo Hotel Edinburgh Murrayfield. As a key member of our front-of-house team, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.**Key Responsibilities**Manage the check-in...
-
Front Desk Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Balmoral Hotel Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Desk Manager to join our team at The Balmoral Hotel in Edinburgh. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable stay with us.Key ResponsibilitiesManage and motivate the...
-
Front Desk Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Balmoral Hotel Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Desk Manager to join our team at The Balmoral Hotel in Edinburgh. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable stay with us.Key ResponsibilitiesManage and motivate the...
-
Front Desk Manager
3 weeks ago
Edinburgh, EH1, Edinburgh, United Kingdom Balmoral Hotel Full timeWhy join us at Rocco Forte Hotels? At Rocco Forte Hotels, we are committed to giving our Team Members the skills and support required to deliver unrivaled service, and most importantly, to grow in their careers. As a member of The Balmoral team, you will also enjoy a fantastic range of perks, benefits, and rewards including: 29 days holiday per annum...
-
Hotel Front Desk Associate
4 days ago
Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full timeAbout The Scotsman HotelThe Scotsman Hotel is Scotland's largest and most diverse hospitality group, with a collection of over 40 venues across Scotland, including bars, restaurants, hotels, and more.Job Title: Hotel ReceptionistWe are seeking an experienced and talented Hotel Receptionist to join our fantastic venue.The Scotsman is a luxury hotel that...
-
Hotel Front Desk Associate
4 days ago
Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full timeAbout The Scotsman HotelThe Scotsman Hotel is Scotland's largest and most diverse hospitality group, with a collection of over 40 venues across Scotland, including bars, restaurants, hotels, and more.Job Title: Hotel ReceptionistWe are seeking an experienced and talented Hotel Receptionist to join our fantastic venue.The Scotsman is a luxury hotel that...
-
Front Desk Associate
6 days ago
Edinburgh, Edinburgh, United Kingdom LGH Hotels Management Full timeThe OpportunityWe are seeking a highly skilled and enthusiastic individual to join our team as a Hotel Receptionist at the Holiday Inn Edinburgh. As the first point of contact for guests, you will be responsible for providing a warm and friendly welcome, ensuring a seamless check-in process, and assisting guests throughout their stay with any queries or...
-
Front Desk Associate
6 days ago
Edinburgh, Edinburgh, United Kingdom LGH Hotels Management Full timeThe OpportunityWe are seeking a highly skilled and enthusiastic individual to join our team as a Hotel Receptionist at the Holiday Inn Edinburgh. As the first point of contact for guests, you will be responsible for providing a warm and friendly welcome, ensuring a seamless check-in process, and assisting guests throughout their stay with any queries or...
-
Front Desk Associate
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Hilton Edinburgh Carlton Full timeReceptionist Job DescriptionWe are seeking a highly motivated and customer-focused Receptionist to join our team at Hilton Edinburgh Carlton. As a Receptionist, you will be the first point of contact for our guests and will play a vital role in ensuring their stay with us is exceptional.Key Responsibilities:Provide exceptional customer service to guests,...