Guest Services Director
7 days ago
We are currently looking to recruit a Guest Services Manager to lead our Front of House operation on a daily basis. As Guest Services Manager, you will be responsible for providing an exceptional guest experience, from arrival through to departure.
The ideal candidate will have a strong background in hospitality and customer service, with the ability to lead and motivate a team to deliver exceptional results.
Key Responsibilities:
- Lead the Front of House operation to provide an exceptional guest experience
- Develop and implement strategies to improve customer satisfaction and loyalty
- Manage and motivate a team of customer-facing staff
- Monitor and report on key performance indicators (KPIs) such as guest satisfaction and revenue growth
The Perks:
- Basic salary of £31,827 per annum + estate service charge
- Complimentary stays with breakfast
- Opportunities for career development and growth
ADZN1_UKCT
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Guest Services Receptionist
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Guest Service Ambassador
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Guest Service Ambassador
3 months ago
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