Guest Services Director

7 days ago


South East London, United Kingdom C&E Recruitment Full time

We are currently looking to recruit a Guest Services Manager to lead our Front of House operation on a daily basis. As Guest Services Manager, you will be responsible for providing an exceptional guest experience, from arrival through to departure.

The ideal candidate will have a strong background in hospitality and customer service, with the ability to lead and motivate a team to deliver exceptional results.

Key Responsibilities:

  • Lead the Front of House operation to provide an exceptional guest experience
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage and motivate a team of customer-facing staff
  • Monitor and report on key performance indicators (KPIs) such as guest satisfaction and revenue growth

The Perks:

  • Basic salary of £31,827 per annum + estate service charge
  • Complimentary stays with breakfast
  • Opportunities for career development and growth

ADZN1_UKCT



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