Supporter Services Officer
1 week ago
We are seeking a highly skilled and experienced Supporter Services Officer to join our team at AWD online. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and processing financial transactions with accuracy and efficiency.
Key Responsibilities- Customer Service: Provide outstanding customer service to supporters, responding to their inquiries and resolving issues in a timely and professional manner.
- Financial Transaction Processing: Process financial transactions, including donations, with accuracy and attention to detail, ensuring compliance with relevant regulations and guidelines.
- Database Management: Maintain accurate and up-to-date records of supporter information, including donations and communication history.
- Communication: Develop and maintain effective communication channels with supporters, including email, phone, and postal correspondence.
- Team Collaboration: Work collaboratively with the customer service team to achieve shared goals and objectives.
- Relevant Experience: Proven experience in a customer service or financial transaction processing role, with a strong understanding of customer relationship management (CRM) systems.
- Excellent Communication Skills: Excellent written and verbal communication skills, with the ability to communicate complex information in a clear and concise manner.
- Attention to Detail: High level of attention to detail, with the ability to accurately process financial transactions and maintain accurate records.
- Teamwork: Ability to work collaboratively as part of a team, with a strong focus on customer service and support.
- Competitive Salary: A competitive salary and benefits package, including a pension scheme and life assurance.
- Opportunities for Growth: Opportunities for career growth and development, with a focus on customer service and support.
- Flexible Working: Flexible working arrangements, including hybrid working options and a focus on work-life balance.
-
Residential Services Officer
4 weeks ago
Rugby, Warwickshire, United Kingdom 4Recruitment Services Full timePosition Overview:4Recruitment Services is looking for a Housing Officer to join our team. This role is essential in delivering effective housing management services to our clients.Key Responsibilities:Provide exceptional housing management services to residents, ensuring a high level of customer satisfaction.Offer guidance and assistance to residents...
-
Customer Service Support Officer
4 weeks ago
Rugby, Warwickshire, United Kingdom AWD online Full timeJob OverviewSupporter Services Officer with a strong background in managing financial transactions and providing exceptional customer service is sought for a prominent international development organization.Key Responsibilities:1. Process financial transactions efficiently and accurately.2. Deliver high-quality customer service to supporters and...
-
Housing Officer
1 month ago
Rugby, Warwickshire, United Kingdom 4Recruitment Services Full time4Recruitment Services are seeking a Housing Officer for our client located in Rugby.DUTIES & RESPONSIBILITIES INCLUDE:Deliver housing management services to tenants, maintaining high standards of customer care. Provide advice and support to tenants through various channels, including office interviews, home visits, and telephone/email correspondence....
-
Supporter Services Officer
2 weeks ago
Rugby, Warwickshire, United Kingdom Practical Action Full timeAbout the RoleAs a Supporter Services Officer at Practical Action, you will be part of a dynamic team delivering exceptional customer service to our supporters and donors. Your primary responsibility will be to provide a positive experience for our supporters, ensuring that their interactions with us are seamless and efficient.Key ResponsibilitiesSupporter...
-
Supporter Services Officer
7 days ago
Rugby, Warwickshire, United Kingdom Practical Action Full timeAbout the RoleAs a Supporter Services Officer at Practical Action, you will be part of a dynamic team responsible for delivering exceptional customer service to our supporters and donors. Your primary objective will be to provide a seamless and personalized experience, ensuring that our supporters feel valued and appreciated.Key ResponsibilitiesSupporter...
-
Supporter Services Officer
7 days ago
Rugby, Warwickshire, United Kingdom Practical Action Full timeAbout the RoleAs a Supporter Services Officer at Practical Action, you will be part of a dynamic team responsible for delivering exceptional customer service to our supporters and donors. Your primary objective will be to provide a seamless and personalized experience, ensuring that our supporters feel valued and appreciated.Key ResponsibilitiesSupporter...
-
Supporter Services Officer
2 weeks ago
Rugby, Warwickshire, United Kingdom Practical Action Full timeAbout the RoleAs a Supporter Services Officer at Practical Action, you will be part of a dynamic team responsible for delivering exceptional customer service to our supporters and donors. Your primary goal will be to provide a positive experience for our supporters, ensuring that their interactions with us are seamless and effective.Key...
-
Support Services Manager
1 week ago
Rugby, Warwickshire, United Kingdom caba Full timeJob DescriptionJob Title: Triage CoordinatorJob Summary:Caba is seeking a highly organized and detail-oriented Triage Coordinator to join our team. As a Triage Coordinator, you will be responsible for providing triage and administrative support to our direct support team, managing multiple enquiry channels, referral forms, and invoices for service users...
-
Office Support Specialist
4 weeks ago
Rugby, Warwickshire, United Kingdom The Caraires Consultancy Full time £23,800Position Overview:Join our team at The Caraires Consultancy as an Office Support Specialist. This role is designed for individuals eager to embark on a professional journey within an office environment.Work Schedule:Full-time, Monday to Friday, 9 AM to 6 PM (40 hours per week).Compensation:Competitive salary based on experience.Company Background:The...
-
Administrative Support Officer
7 days ago
Rugby, Warwickshire, United Kingdom UHCW NHS Trust Full timeJob DescriptionJob Title: Administration OfficerJob Summary:We are seeking an experienced and skilled Administration Officer to join our team at UHCW NHS Trust. The successful candidate will be responsible for providing comprehensive administrative support to our service, ensuring that all tasks are completed to a high standard and in accordance with...
-
Administrative Support Officer
1 week ago
Rugby, Warwickshire, United Kingdom UHCW NHS Trust Full timeJob DescriptionJob Title: Administration OfficerJob Summary:We are seeking an experienced and skilled Administration Officer to join our team at UHCW NHS Trust. The successful candidate will be responsible for providing comprehensive administrative support to our service, ensuring that all tasks are completed to a high standard and in accordance with...
-
Library Support Officer
7 days ago
Rugby, Warwickshire, United Kingdom PeoplePlus Full timeWe are seeking a skilled and dedicated individual to join our team at PeoplePlus as a Library Assistant. The successful candidate will be responsible for delivering a high-quality library service, working closely with customers, colleagues, and the prison service.Key Responsibilities:• Provide a support service to customers to assist with their reading...
-
Library Support Officer
6 days ago
Rugby, Warwickshire, United Kingdom PeoplePlus Full timeWe are seeking a skilled and dedicated individual to join our team at PeoplePlus as a Library Assistant. The successful candidate will be responsible for delivering a high-quality library service, working closely with customers, colleagues, and the prison service.Key Responsibilities:• Provide a support service to customers to assist with their reading...
-
Customer Support Services Specialist
4 weeks ago
Rugby, Warwickshire, United Kingdom AWD online Full timeJob OverviewPosition: Supporter Services OfficerOverview: A dedicated Supporter Services Officer is sought after by an international development organization. The ideal candidate will possess a solid background in managing financial transactions while ensuring exceptional customer service. Strong communication and administrative capabilities are essential...
-
Customer Support Services Specialist
4 weeks ago
Rugby, Warwickshire, United Kingdom AWD online Full timeJob OverviewPosition: Supporter Services OfficerAbout the Role:A dedicated Supporter Services Officer is sought for an international development organization. The ideal candidate will possess a strong background in managing financial transactions while ensuring exceptional customer service. Excellent communication and administrative skills are essential for...
-
Service Desk Support Specialist
1 week ago
Rugby, Warwickshire, United Kingdom Search results Full timeJob Summary:We are seeking a skilled Service Desk Support Specialist to join our team at Search Results. As a Service Desk Support Specialist, you will be responsible for managing and prioritizing incoming support requests, ensuring efficient handling of incidents and service requests.Key Responsibilities:Incident Management: Manage and prioritize incoming...
-
Financial Services Officer
1 day ago
Rugby, Warwickshire, United Kingdom Rugby Borough Council Full timeAbout the RoleIncome OfficerRugby Borough Council is committed to fostering a culture of growth and development for both our community and colleagues. We offer a range of career opportunities that enable you to make a positive impact on the lives of others.Key ResponsibilitiesCollect and manage revenue on behalf of the councilProvide excellent customer...
-
Financial Services Officer
1 day ago
Rugby, Warwickshire, United Kingdom Rugby Borough Council Full timeAbout the RoleIncome OfficerRugby Borough Council is committed to fostering a culture of growth and development for both our community and colleagues. We offer a range of career opportunities that enable you to make a positive impact on the lives of others.Key ResponsibilitiesCollect and manage revenue on behalf of the councilProvide excellent customer...
-
Customer Support Services Representative
4 weeks ago
Rugby, Warwickshire, United Kingdom AWD online Full timeJob OverviewSupporter Services Officer is sought after by an international development organization. The ideal candidate will possess a strong background in managing financial transactions while providing exceptional customer service. Excellent communication and organizational skills are essential for this role.Key Responsibilities:1. Process financial...
-
Correctional Services Officer
2 weeks ago
Rugby, Warwickshire, United Kingdom Serco Full timeJob Summary:The Correctional Services Officer will be responsible for supervising prisoners and overseeing various activities within the prison. This role requires a strong focus on ensuring the safety and wellbeing of individuals.Key Responsibilities:Operational Management: Manage operational matters and ensure the safety of all individuals within the...