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Library Support Officer

2 months ago

Rugby, Warwickshire, United Kingdom PeoplePlus Full time

We are seeking a skilled and dedicated individual to join our team at PeoplePlus as a Library Assistant. The successful candidate will be responsible for delivering a high-quality library service, working closely with customers, colleagues, and the prison service.

Key Responsibilities:

• Provide a support service to customers to assist with their reading choices and online services

• Handle queries, signpost appropriately, and provide guidance and direction to enable customers to locate the required information

• Contribute to outreach library services, events, and programmes

Requirements:

• High ethical standards and personal accountability for all work

• GCSE or equivalent qualifications in Maths and English

• Ability to use a range of IT skills, including internet browsers and Microsoft Office

• Interest and awareness in current publishing trends, reader recommendations, and titles for various ability levels

• Understanding of customer service principles and practice

• Experience of working within a custodial environment and creating learning resources is desirable