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Administrative Support Officer

2 months ago

Rugby, Warwickshire, United Kingdom UHCW NHS Trust Full time
Job Description

Job Title: Administration Officer

Job Summary:

We are seeking an experienced and skilled Administration Officer to join our team at UHCW NHS Trust. The successful candidate will be responsible for providing comprehensive administrative support to our service, ensuring that all tasks are completed to a high standard and in accordance with Departmental, Trust, and National standards, policies, and procedures.

Key Responsibilities:

  • Provide administrative support to the service, including welcoming and greeting visitors, responding to routine enquiries, and referring complex queries to relevant colleagues.
  • Collate and maintain accurate records and data, ensuring that all information is up-to-date and securely stored.
  • Communicate effectively with staff, patients, and external organisations, using appropriate methods to ensure that all information is conveyed clearly and efficiently.
  • Maintain manual and electronic filing systems, ensuring that all documents are accurately and appropriately archived.
  • Provide administrative support to the department, including photocopying, printing, and other tasks as required.
  • Utilise Trust IT systems to collect and input patient data accurately, in line with Trust guidelines.
  • Assist with the production of monthly reports for the department, collating and inputting data as required.
  • Disseminate relevant information to departments, external, and internal users, including minutes and memos.
  • Assist with training new team members in Trust operational systems and department procedures.
  • Provide cover for other members of the team in their absence.
  • Contribute to patient and business improvement agendas, sharing ideas for potential service improvements.

Requirements:

The successful candidate will have excellent communication and organisational skills, with the ability to work accurately and efficiently in a fast-paced environment. They will also have a strong attention to detail and be able to maintain confidentiality when required.

Working for UHCW NHS Trust:

UHCW NHS Trust is a leading healthcare provider in the UK, with a reputation for excellence in patient care and research. We are committed to building an organisation that values diversity and promotes equality, and we are proud to be a Pathway to Excellence designated organisation.