Contract Management Assistant

6 days ago


Rhyl, Denbighshire, United Kingdom Ernest Gordon Recruitment Limited Full time
Job Description

Job Title: Customer Service Administrator

Job Type: Full-time

Industry: Medical Equipment Supplier

Location: Rhyl, Wales

Job Type: Office Based

Salary: £23,500 - £24,500 per annum

Job Description:

We are seeking an experienced Administrator with a background in Customer Service or Account Management to join our growing contracts division. As a Customer Service Administrator, you will be responsible for assisting the Contracts Manager in a client-facing role, meeting clients virtually, managing the escalation/complaints inbox, determining client needs, conducting report writing, presenting data, coordinating with the scheduling team, and performing general administration tasks.

Key Responsibilities:

  • Updating systems and compiling reports
  • First point of contact via telephone and email, taking ownership or resolution
  • Supporting the Contracts Manager during absence
  • General ad-hoc administration/data handling
  • Monday to Friday (8:30-5PM)

Requirements:

  • Administrator or similar experience
  • Background in Customer Service/Account Management
  • Commutable to Rhyl

About Us:

Ernest Gordon Recruitment Limited is an equal opportunities employer and welcomes applications from all suitable candidates. We offer a stable Monday to Friday position, extensive training, and potential progression opportunities.



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