Contract Management Assistant
6 days ago
Job Title: Customer Service Administrator
Job Type: Full-time
Industry: Medical Equipment Supplier
Location: Rhyl, Wales
Job Type: Office Based
Salary: £23,500 - £24,500 per annum
Job Description:
We are seeking an experienced Administrator with a background in Customer Service or Account Management to join our growing contracts division. As a Customer Service Administrator, you will be responsible for assisting the Contracts Manager in a client-facing role, meeting clients virtually, managing the escalation/complaints inbox, determining client needs, conducting report writing, presenting data, coordinating with the scheduling team, and performing general administration tasks.
Key Responsibilities:
- Updating systems and compiling reports
- First point of contact via telephone and email, taking ownership or resolution
- Supporting the Contracts Manager during absence
- General ad-hoc administration/data handling
- Monday to Friday (8:30-5PM)
Requirements:
- Administrator or similar experience
- Background in Customer Service/Account Management
- Commutable to Rhyl
About Us:
Ernest Gordon Recruitment Limited is an equal opportunities employer and welcomes applications from all suitable candidates. We offer a stable Monday to Friday position, extensive training, and potential progression opportunities.
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