Library Assistant

2 months ago

Rhyl, Denbighshire, United Kingdom Denbighshire County Council Full time

Salary: Grade 2, £11.78 per hour

Package: 27.5 hours per week, Fixed Term until 31/08/2025 (initially), Term Time, External / Internal vacancy

We are looking for an enthusiastic and flexible individual to help deliver an excellent library service on Saturday mornings at Rhyl Library. An enthusiasm for books and reading, and a knowledge of information sources is required, as well as an aptitude for assisting library users with digital services and reading activities.

The ability to speak Welsh and English fluently is desirable, but not essential.

Job Purpose:

To deliver direct comprehensive frontline library and information services to customers, providing an effective and efficient service in line with current statutory legislation, national standards and Council policy.

Principal Accountabilities & Responsibilities:

  • Deliver the wide range of library services, accurately identifying and satisfying customers' needs by exploiting diverse resources, personal knowledge and creative solutions, constantly demonstrating a high level of customer care skills and confidentiality, and a broad knowledge of sources and the local area.
  • Deliver an active reading service, providing advice and assistance to adults and children in choosing books and resources appropriate to their needs, creating effective book promotions, supporting reading groups and advocating the benefits of reading.
  • Enable customers to access and use IT facilities and services, providing support and guidance with websites, downloading and online resources.
  • Answer enquiries on a wide range of subjects including Council services, business and employment needs, and local history; and advise and support children and adults with their homework and learning needs.
  • Undertake regular operational duties including financial transactions and cash handling, accurate use of specialist online library management systems, data input and handling, regular stock maintenance procedures, and IT problem-solving.
  • Actively promote and market a welcoming and customer-focussed service to current and potential users through a range of activities and events, including organising and supervising activities for children aged 0-12.
  • Take day-to day responsibility for the safety and security of customers, library buildings, stock, monies and equipment.

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