Customer Care Coordinator

4 days ago


Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time
Job Summary

We are seeking a highly motivated and enthusiastic Customer Care Administrator to join our dynamic team at Northumbria Primary Care Ltd. As a key member of our team, you will provide exceptional customer service and administrative support to our patients and staff.

Main Responsibilities
  • Provide administrative support to nursing and clinical staff, ensuring seamless day-to-day operations.
  • Manage correspondence, secretarial duties, and processing patient referrals with accuracy and efficiency.
  • Ensure all Emergency Care documentation is coded and filed correctly, and copies are sent to relevant healthcare professionals.
  • Provide non-clinical advice to patients, relatives, and internal and external agencies, demonstrating a high level of customer care and administrative skills.
  • Order and maintain stock levels of clinical and non-clinical supplies, ensuring optimal inventory management.
About Us

Northumbria Primary Care Ltd is a pioneering partnership with local GPs, serving around 134,000 patients from 20 GP surgery locations. We employ over 500 staff and are committed to delivering exceptional primary care services.

Person Specification
  • NVQ level 2 or higher in Customer Service/Administration/Healthcare or equivalent experience.
  • Desirable: knowledge of EMIS or SystemOne, Child Protection training, NSTS Training, and ECDL.


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Customer Care Administrator to join our dynamic team at Northumbria Primary Care Ltd. As a key member of our team, you will provide exceptional customer service and administrative support to our patients and staff.Main ResponsibilitiesProvide administrative support to nursing and clinical staff,...


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Customer Care Administrator to join our dynamic team at Northumbria Primary Care Ltd. As a key member of our team, you will provide exceptional customer service and administrative support to our patients and staff.Main ResponsibilitiesProvide administrative support to nursing and clinical staff,...


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Customer Care Administrator to join our dynamic team at Northumbria Primary Care Ltd. As a key member of our team, you will provide exceptional customer service and administrative support to our patients and staff.Main ResponsibilitiesProvide administrative support to nursing and clinical staff,...


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Customer Care Administrator to join our dynamic team at Northumbria Primary Care Ltd. As a key member of our team, you will provide exceptional customer service and administrative support to our patients and staff.Main ResponsibilitiesProvide administrative support to nursing and clinical staff,...


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Customer Care Administrator to join our dynamic team at Northumbria Primary Care Ltd. As a key member of our team, you will provide exceptional customer service and administrative support to our patients and staff.Main ResponsibilitiesProvide administrative support to nursing and clinical staff,...


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Customer Care Administrator to join our dynamic team at Northumbria Primary Care Ltd. As a key member of our team, you will provide exceptional customer service and administrative support to our patients and staff.Main ResponsibilitiesProvide administrative support to nursing and clinical staff,...


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic team player to join our dynamic organization as a Customer Care Administrator. This is a full-time position on a 12-month fixed-term contract.Main ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer service to patients and stakeholdersAssisting nursing...


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic team player to join our dynamic organization as a Customer Care Administrator. This is a full-time position on a 12-month fixed-term contract.Main ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer service to patients and stakeholdersAssisting nursing...


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Customer Care Administrator to join our dynamic team at Northumbria Primary Care Ltd. As a key member of our team, you will provide exceptional customer service and administrative support to our patients and staff.Main ResponsibilitiesProvide administrative support to nursing and clinical staff,...


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Customer Care Administrator to join our dynamic team at Northumbria Primary Care Ltd. As a key member of our team, you will provide exceptional customer service and administrative support to our patients and staff.Main ResponsibilitiesProvide administrative support to nursing and clinical staff,...


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic team player to join our dynamic organization as a Customer Care Administrator. This is a full-time position on a 12-month fixed-term contract.Main ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer service to patients and stakeholdersAssisting nursing...


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic team player to join our dynamic organization as a Customer Care Administrator. This is a full-time position on a 12-month fixed-term contract.Main ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer service to patients and stakeholdersAssisting nursing...


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic team player to join our dynamic organization as a Customer Care Administrator. This is a full-time position on a 12-month fixed-term contract.Main ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer service to patients and stakeholdersAssisting nursing...


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic team player to join our dynamic organization as a Customer Care Administrator. This is a full-time position on a 12-month fixed-term contract.Main ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer service to patients and stakeholdersAssisting nursing...


  • Morpeth, Northumberland, United Kingdom NHS Full time

    About the RoleWe are seeking an experienced and skilled nurse to join our team in our new secure care services based at Northgate Park, Morpeth. As a Primary/Named Nurse, you will be responsible for developing collaborative and needs-based care plans through assessment, planning, implementation, and evaluation.Main ResponsibilitiesAct as a Primary/Named...


  • Morpeth, Northumberland, United Kingdom NHS Full time

    About the RoleWe are seeking an experienced and skilled nurse to join our team in our new secure care services based at Northgate Park, Morpeth. As a Primary/Named Nurse, you will be responsible for developing collaborative and needs-based care plans through assessment, planning, implementation, and evaluation.Main ResponsibilitiesAct as a Primary/Named...


  • Morpeth, Northumberland, United Kingdom NHS Full time

    About the RoleWe are seeking an experienced and compassionate Nurse to join our team in our new secure care services at Northgate Park, Morpeth. As a Primary Nurse, you will be responsible for developing collaborative and needs-based care plans through assessment, planning, implementation, and evaluation.Key ResponsibilitiesAct as a Primary/Named Nurse...


  • Morpeth, Northumberland, United Kingdom NHS Full time

    About the RoleWe are seeking an experienced and compassionate Nurse to join our team in our new secure care services at Northgate Park, Morpeth. As a Primary Nurse, you will be responsible for developing collaborative and needs-based care plans through assessment, planning, implementation, and evaluation.Key ResponsibilitiesAct as a Primary/Named Nurse...


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Position Overview We are pleased to present a full-time opportunity for a Client Services Coordinator on a fixed-term contract. Northumbria Healthcare NHS Foundation Trust is an innovative organization committed to enhancing healthcare delivery. We are redefining how we provide our services, creating more avenues for our teams to evolve into new roles....


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Position Overview We are pleased to present a full-time opportunity for a Client Services Coordinator on a fixed-term contract. Northumbria Healthcare NHS Foundation Trust is an innovative organization committed to enhancing healthcare delivery. We are redefining how we provide our services, creating more avenues for our teams to evolve into new roles....