Customer Care Coordinator
4 days ago
We are seeking a highly motivated and enthusiastic Customer Care Administrator to join our dynamic team at Northumbria Primary Care Ltd. As a key member of our team, you will provide exceptional customer service and administrative support to our patients and staff.
Main Responsibilities- Provide administrative support to nursing and clinical staff, ensuring seamless communication and efficient workflow.
- Manage correspondence, secretarial duties, and processing patient referrals, maintaining accurate records and ensuring timely responses.
- Provide non-clinical advice to patients, relatives, and external agencies, demonstrating empathy and professionalism.
- Ensure accurate coding and filing of Emergency Care documentation, maintaining confidentiality and adhering to data protection protocols.
- Order and maintain stock levels, ensuring clinical and non-clinical supplies are readily available.
Northumbria Primary Care Ltd is a pioneering partnership with local GPs, serving over 134,000 patients across 20 GP surgery locations. As a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust, we are committed to delivering exceptional patient care and innovative healthcare solutions.
Person Specification- NVQ level 2 or higher in Customer Service/Administration/Healthcare or equivalent experience.
- Desirable: knowledge of EMIS or SystemOne, Child Protection training, NSTS Training, and ECDL.
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Customer Care Coordinator
1 day ago
Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and enthusiastic Customer Care Administrator to join our dynamic team at Northumbria Primary Care Ltd. As a key member of our team, you will provide exceptional customer service and administrative support to our patients and staff.Main ResponsibilitiesProvide administrative support to nursing and clinical staff,...
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Customer Care Coordinator
1 day ago
Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and enthusiastic Customer Care Administrator to join our dynamic team at Northumbria Primary Care Ltd. As a key member of our team, you will provide exceptional customer service and administrative support to our patients and staff.Main ResponsibilitiesProvide administrative support to nursing and clinical staff,...
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Customer Care Coordinator
3 weeks ago
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Customer Care Coordinator
2 weeks ago
Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and enthusiastic team player to join our dynamic organization as a Customer Care Administrator. This is a full-time position on a 12-month fixed-term contract.Main ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer service to patients and stakeholdersAssisting nursing...
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Customer Care Coordinator
2 weeks ago
Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and enthusiastic team player to join our dynamic organization as a Customer Care Administrator. This is a full-time position on a 12-month fixed-term contract.Main ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer service to patients and stakeholdersAssisting nursing...
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Customer Care Coordinator
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Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and enthusiastic team player to join our dynamic organization as a Customer Care Administrator. This is a full-time position on a 12-month fixed-term contract.Main ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer service to patients and stakeholdersAssisting nursing...
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Customer Care Coordinator
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Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and enthusiastic team player to join our dynamic organization as a Customer Care Administrator. This is a full-time position on a 12-month fixed-term contract.Main ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer service to patients and stakeholdersAssisting nursing...
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Customer Care Coordinator
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Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and enthusiastic team player to join our dynamic organization as a Customer Care Administrator. This is a full-time position on a 12-month fixed-term contract.Main ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer service to patients and stakeholdersAssisting nursing...
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