Retail Operations Manager

6 days ago


Leeds, Leeds, United Kingdom Beauty Retailer Full time

About the Role:

The Beauty Retailer is seeking an experienced Deputy Manager to join their team. As a Deputy Manager, you will be responsible for managing a team of sales associates to drive sales and service through effective management of your people, while ensuring they deliver a world-class shopping experience.

Key Responsibilities:

  • Manage a team of sales associates to achieve sales and service targets
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and control store operations, including inventory management and visual merchandising
  • Collaborate with the management team to achieve business objectives
  • Provide coaching and development opportunities for team members

Requirements:

  • Proven experience in a retail management role, preferably in the beauty industry
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Passion for delivering exceptional customer service
  • Ability to work collaboratively as part of a team

What We Offer:

  • A competitive salary of up to £30,500 per annum
  • A performance-related annual bonus of up to £3,600 per year
  • A minimum of one full weekend off per month
  • Contracted hours of 38.5 per week


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