Retail Operations Manager

1 week ago

Leeds, Leeds, United Kingdom Robert Walters Direct Sourcing EMEA Full time £45,000
Job Title: Retail Operations Manager

Job Type: 12 Fixed Term Contract (maternity cover)

Location: Leeds

Salary: £45,000

Job Overview

A fantastic opportunity has arisen to temporarily join our client, one of the leading real estate companies in the UK, as a Retail Operations Manager for Trinity Kitchen in Leeds.

Role Objective

You'll drive the vibrancy and vitality of the Centre by proactively managing brand partner relationships built upon your knowledge and in-depth understanding of retail and food & beverage to grow sales in line with agreed targets.

We'll be looking for someone who has a broad retail background, is commercially driven, with a 'can-do' attitude, and the skills to help optimise sales in the Centre.

Key Responsibilities
  • Identify opportunities to drive sales and density using commercial expertise. Working with F&B and retailer brands to understand their business and marketing strategy in order to optimise sales.
  • Develop and implement an effective CRM strategy working with all brands to support the strategic asset plan.
  • Attend leasing meetings articulating centre performance as appropriate and support leasing teams with viewings.
Brand Partners Liaison
  • Undertake regular brand visits in order to develop and maintain effective working relationships, gain insight and knowledge around performance. Develop and implement an effective communication strategy ensuring brands are informed on commercial, marketing and operational issues.
Trinity Kitchen Specific
  • Work closely with street food operators in the market-place (with a bias towards the promotion of Leeds and Yorkshire based brands) to cultivate an annual programme of van changes throughout the year, that prevents professionally, with great quality food, excitement and a wide culinary choice to our guests (reflecting latest trends and guest interests), along with a strong income for our client. The timescale and frequency of the rotation of the vans should be agreed and reviewed annually with the Deputy Centre Director, Centre Director and Asset Director.
  • Ensure new van operators have the necessary legal documentation in place with our client prior to their start of trading.
  • Produce an annual operational budget for Trinity Kitchen, that includes security and housekeeping costs, to be provided to the Deputy Centre Director annually in October, for incorporation into the centre's overall annual Service Charge budget.
Analysis
  • Collate and analyse daily, weekly and monthly sales data, ensuring the data is an accurate record of trading activity. Provide weekly trading and footfall data to internal stakeholders within agreed timelines.
Guest Experience, Training & Coaching
  • Take the lead in delivering effective Centre Induction Training for all new brands covering both operational and commercial requirements.
Central Marketing
  • Work collaboratively with the central marketing team to motivate brands to participate in any sales growth opportunities such as events, promotions and marketing activities in line with the centre's marketing campaign.
  • Participate in monthly reviews with the marketing team to provide performance and sales update.
Additional Requirements
  • To work in conjunction with the Deputy Centre Director and Centre Director to focus on experience, not only for the guests to the centre but also for our brands.
  • Carry out the role of Duty Manager as and when required/as agreed with the Deputy Centre Director or Centre Director, including weekend working on a rota basis.
Requirements
  • Retail management, Shopping centre, leisure or food and beverage experience.
  • Proven experience of delivering sales growth.
  • Experience of building and maintaining effective relationships with a range of stakeholders.
  • Strong communication and presentation skills both verbal and written.

  • Retail Operations Manager

    4 days ago

    Leeds, Leeds, United Kingdom One Retail Full time

    About the RoleWe are seeking a highly skilled and motivated Retail Supervisor to join our team at One Retail. As a Retail Supervisor, you will play a key role in ensuring the smooth operation of our retail store, maintaining high standards of quality and customer service.Key ResponsibilitiesTeam Management: Supervise a team of retail staff, providing...

  • Retail Operations Manager

    3 days ago

    Leeds, Leeds, United Kingdom One Retail Full time

    About the RoleWe are seeking a highly skilled and motivated Retail Supervisor to join our team at One Retail. As a Retail Supervisor, you will play a key role in ensuring the smooth operation of our retail store, maintaining high standards of quality and customer service.Key ResponsibilitiesTeam Management: Supervise a team of retail staff, providing...

  • Culinary Operations Manager

    3 weeks ago

    Leeds, Leeds, United Kingdom One Retail Full time £14

    Position: Culinary Operations Manager Flexible travel required Competitive hourly rate One Retail is a prominent player in the retail sector, committed to providing exceptional service and quality to our customers. We are focused on fostering a culture of excellence and are currently looking for skilled Culinary Operations Managers to enhance our team....

  • Retail Operations Manager

    3 weeks ago

    Leeds, Leeds, United Kingdom Zachary Daniels Recruitment Full time £32,000 - £34,000

    Retail Operations Manager | Large Format Retailer | Competitive Salary Zachary Daniels Recruitment is currently seeking a Retail Operations Manager for a dynamic retailer that is expanding and performing exceptionally well. We are in search of a Retail Operations Manager who is dedicated to providing outstanding customer service while upholding high brand...

  • Retail Operations Manager

    3 weeks ago

    Leeds, Leeds, United Kingdom Zachary Daniels Recruitment Full time £32,000

    Retail Operations ManagerWe are excited to announce an opportunity for a Retail Operations Manager within a renowned and expanding boutique retail chain. This position is pivotal as we prepare for the launch of a new retail outlet in a vibrant area. The role of a Retail Operations Manager encompasses a variety of responsibilities that are both challenging...

  • Retail Operations Manager

    3 weeks ago

    Leeds, Leeds, United Kingdom Zachary Daniels Recruitment Full time £34,000

    Retail Operations Manager | Fashion Sector We are pleased to announce an exciting opportunity for a Retail Operations Manager to oversee a new store opening within the fashion industry. In this influential role, you will be at the forefront of establishing a successful retail environment in a dynamic and vibrant location. This multifaceted and rewarding...

  • Interim Culinary Operations Manager

    3 weeks ago

    Leeds, Leeds, United Kingdom One Retail Full time £14

    Position: Interim Culinary Operations Manager Discover more about this exciting opportunity and the expectations for applicants below. Location: Flexible with travel requirements Salary: Competitive Hourly Rate About Us We are a prominent provider in the retail sector, committed to delivering exceptional service and quality to our clients and...

  • Cafe Operations Manager

    3 days ago

    Leeds, Leeds, United Kingdom One Retail Full time

    Job Title: Cafe SupervisorJob Summary:We are seeking a highly motivated and experienced Cafe Supervisor to join our team at One Retail. As a Cafe Supervisor, you will be responsible for ensuring the smooth operation of our cafe, maintaining high standards of quality and customer service, and leading a team of staff to achieve excellent results.Key...

  • Cafe Operations Manager

    3 days ago

    Leeds, Leeds, United Kingdom One Retail Full time

    Job Title: Cafe SupervisorJob Summary:We are seeking a highly motivated and experienced Cafe Supervisor to join our team at One Retail. As a Cafe Supervisor, you will be responsible for ensuring the smooth operation of our cafe, maintaining high standards of quality and customer service, and leading a team of staff to achieve excellent results.Key...

  • Retail Operations Manager

    3 weeks ago

    Leeds, Leeds, United Kingdom Zachary Daniels Recruitment Full time £32,000

    Retail Operations Manager Location: Wakefield Salary: Up to £32,000 Overview:We are excited to announce an opportunity for a Retail Operations Manager to join a well-established and expanding boutique retail brand. This role is pivotal as we prepare for the launch of a new store in a vibrant area. Role Summary:The position of Retail Operations Manager is...

  • Retail Operations Manager

    1 week ago

    Leeds, Leeds, United Kingdom Robert Walters Direct Sourcing EMEA Full time £45,000

    About the RoleWe are seeking a highly skilled and experienced Retail Operations Manager to join our team at Robert Walters Direct Sourcing EMEA. As a key member of our retail operations team, you will be responsible for driving sales growth and delivering exceptional customer experiences across our retail portfolio.Key ResponsibilitiesCommercial Leadership:...

  • Retail Operations Manager

    5 days ago

    Leeds, Leeds, United Kingdom Robert Walters Full time

    Job Title: Retail Operations ManagerJob Type: 12 Fixed Term Contract (maternity cover)Location: LeedsSalary: £45,000Opportunity Overview:A fantastic opportunity has arisen to temporarily join Robert Walters as a Retail Operations Manager for a leading real estate company in the UK.Role Objective:You'll drive the vibrancy and vitality of the Centre by...

  • Retail Shop Operations Manager

    3 weeks ago

    Leeds, Leeds, United Kingdom Scope Full time

    Make a significant impact on the lives of individuals with disabilities.About the Role:We are seeking a dedicated Retail Shop Operations Manager (internally referred to as Retail Divisional Support Manager) to support our retail locations in the Yorkshire and Humberside region. This position involves collaborating closely with Divisional Managers to ensure...

  • Retail Operations Manager

    5 days ago

    Leeds, Leeds, United Kingdom Beauty Retailer Full time

    About the Role:The Beauty Retailer is seeking an experienced Deputy Manager to join their team. As a Deputy Manager, you will be responsible for managing a team of sales associates to drive sales and service through effective management of your people, while ensuring they deliver a world-class shopping experience.Key Responsibilities:Manage a team of sales...

  • Female Retail Operations Manager

    3 weeks ago

    Leeds, Leeds, United Kingdom Leeds City Council Full time

    Position Overview: We are seeking a dynamic individual with a robust understanding of commercial strategies, who can showcase creativity and innovation in uncovering revenue-generating opportunities. Key Responsibilities: As a Retail Operations Manager, you will be responsible for: Overseeing charity retail functions and ensuring smooth operations.Leading...

  • Retail Operations Manager

    4 days ago

    Leeds, Leeds, United Kingdom SSP Group Full time

    About the RoleDuty Manager at SSP GroupPay Rate: £12.63 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £14.13 per hour. We offer additional service charge.Shift Pattern: scheduled between 02:00am and midnightKey Responsibilities:Take charge of creating a...

  • Retail Operations Leader

    3 weeks ago

    Leeds, Leeds, United Kingdom Artisan People Group Full time

    Position OverviewArtisan People Group is seeking a dedicated and experienced Retail Operations Leader to manage our store operations effectively. The ideal candidate will possess a strong commitment to customer satisfaction and a proven track record in retail management.In collaboration with your supervisor, you will be responsible for overseeing all facets...

  • Store Manager

    1 day ago

    Leeds, Leeds, United Kingdom Zachary Daniels Full time

    Job Title: Store ManagerCompany: Zachary DanielsJob Type: Full-timeLocation: Leeds TrinityJob Description:Job Summary:We are seeking an experienced Store Manager to lead our retail team in Leeds Trinity. As a Store Manager, you will be responsible for driving sales and service excellence, managing a team of sales assistants, and making commercial decisions...

  • Store Manager

    1 day ago

    Leeds, Leeds, United Kingdom Zachary Daniels Full time

    Job Title: Store ManagerCompany: Zachary DanielsJob Type: Full-timeLocation: Leeds TrinityJob Description:Job Summary:We are seeking an experienced Store Manager to lead our retail team in Leeds Trinity. As a Store Manager, you will be responsible for driving sales and service excellence, managing a team of sales assistants, and making commercial decisions...

  • Retail Operations Leader

    3 weeks ago

    Leeds, Leeds, United Kingdom Artisan People Group Full time

    Position OverviewArtisan People Group is seeking a skilled Retail Operations Leader with a strong commitment to customer satisfaction to manage our retail outlet.In collaboration with your supervisor, you will be responsible for the comprehensive management of the store's operations, including inventory oversight, operational efficiency, and local marketing...