Guest Service Team Leader

1 day ago


London, Greater London, United Kingdom Compass Services, UK and Ireland TA Rapport Guest Services Full time

Rapport Guest Services Job Opportunities

We are seeking enthusiastic individuals to fill multiple Reception/Guest Services Team Leader and Senior Front of House Coordinator roles at Compass Services, UK and Ireland T/A Rapport Guest Services. If you are passionate about creating memorable experiences for guests and thrive in a fast-paced environment, we want to hear from you

The roles are based in our Client sites across vibrant locations across London, including Canary Wharf, the City of London, and the West End. Our Clients are prestigious corporate organisations, operating in various industries (e.g., Finance, Marketing, Tech, Property Management, etc.).

Main Responsibilities

  • Delivering outstanding client care by greeting guests promptly and professionally.
  • Managing the front of house operations, including reception, concierge, and guest services.
  • Providing exceptional service to clients and guests, ensuring their needs are met and exceeded.
  • Working collaboratively with the team to achieve service excellence and meet business objectives.
  • Ensuring the smooth operation of the front of house, including managing schedules, rotas, and staff performance.

What We Offer

  • Full-time, permanent contracts (40 hours per week).
  • A shift rota basis from Monday to Friday between 7 AM and 7 PM.
  • Flexibility may be required as per business needs.


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