Hospitality Service Supervisor

2 days ago

Chester, Cheshire, United Kingdom LGH Hotels Management Full time

The Opportunity

We are seeking a passionate and experienced Hospitality Service Supervisor to join our fantastic hotel food and beverage team. As a key member of our team, you will be responsible for delivering exceptional hospitality experiences to our guests, ensuring high standards of presentation and service.

You will be the face of our business, upholding our hotel's brand reputation through delivering exceptional hospitality service. Our culture is all about our people, and we want you to be YOU, letting your personality shine through in your interactions with guests.

Benefits

  • Enjoy enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
  • Take advantage of shopping discounts on groceries, fashion, travel, utilities, days out, and holidays.
  • Access to eye care, free legal and money advice, counseling sessions, and hospital and death benefit plans.
  • Participate in our cycle to work scheme, wellbeing tips and support fitness videos, recipe ideas, and advice on keeping active and healthy living.
  • Enjoy wellbeing podcasts and TV, breathing exercises, and a 24/7 advice and support line.
  • Be part of our team reward and recognition program and enjoy free meals on duty and free parking.

Ideal Candidate

  • You will be passionate about hospitality and have an authentic and passionate approach.
  • You will have proven experience working in a busy hospitality environment and the ability to enhance a positive culture within the team.
  • You will possess excellent numeracy and literacy skills and strong organisation skills.

Hotel

Our hotel is located adjacent to Chester train station, a short 10-minute walk to the main shops and boutiques. It features stunning Victorian architecture, a glorious curling four-story open-well staircase, and superb contemporary design.

The hotel has 221 bedrooms, including an award-winning double AA Rosette restaurant, and a conference centre with 12 flexible meeting rooms, banqueting, and wedding suites.

About us

We are LGH Hotels Management, a dynamic and growing hospitality company with a portfolio of 42 hotels throughout the UK. We are committed to delivering exceptional hospitality experiences and providing our team members with a fulfilling career in the industry.

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