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Hospitality Ambassador

1 month ago


Chester, Cheshire, United Kingdom Valor Hospitality Europe Full time
Receptionist - Chester

Competitive hourly rate of 11.44, with a 40-hour workweek.

We are seeking a charismatic and energetic receptionist to provide exceptional guest experiences.

As the first point of contact, you will set the tone for every guest's stay, offering warm welcomes, answering questions, and providing information about hotel services and local attractions.

You will be the face of our hotel, interacting with guests and visitors to our restaurants, bars, and meeting rooms.

Key qualifications include a natural hospitality charm, a passion for service, and the ability to work a range of shifts and days.

We offer nationally recognized apprenticeships and detailed brand training, as well as competitive pay and benefits, including:

Exclusive discounts for you, your friends, and family

  • Valor team member rates at our UK hotels, with rooms from just 30 B&B.
  • Discounted stays for friends and family.
  • 50% discount when dining in our restaurants and bars.
  • Free meals while on duty, keeping you well-fuelled.
  • Access to high-street discounts on a range of shops, experiences, and more.
  • Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
  • Generous refer-a-friend bonuses, starting at 250.

Caring for your health and wellbeing, both in and outside of work

  • A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
  • Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental, and financial wellbeing.
  • Healthcare Cash Plan options, from just 5 per month.

Supporting your hospitality career growth

  • Fully funded apprenticeship programmes.
  • Internal development programmes, designed to support you as you grow within your role.
  • Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy a career in hospitality?

Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Across the UK, we currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott, and Courtyard by Marriott. We continue to have ambitious development and growth plans too, with three new luxury 5-star hotels planned to open in 2024.