Service Ambassador

1 month ago


Chester, Cheshire, United Kingdom Individual Restaurants Full time

Job Overview


We are looking for a skilled and friendly Waiter/Waitress to join our team at Opera Grill Chester. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring that every guest feels valued and supported throughout their dining experience.


About the Role


This is a fantastic opportunity to work in a fast-paced and dynamic environment, where no two days are ever the same. As a Waiter/Waitress, you will be expected to take customers' orders efficiently, provide recommendations, and consistently exceed customer expectations. You will also be responsible for maintaining high standards of cleanliness, adhering to health and safety protocols, and working collaboratively with other team members to achieve outstanding results.


What We're Looking For


We are seeking individuals who possess excellent communication skills, a passion for delivering exceptional customer service, and a flair for creating memorable experiences. If you have a genuine interest in hospitality, a positive attitude, and a strong desire to succeed, we want to hear from you.


The Ideal Candidate


To be successful in this role, you should have at least one year of experience in a similar position, preferably within the hospitality industry. You should also be able to demonstrate a high level of personal grooming, appearance, and posture, as well as a strong understanding of food safety, health and safety, and fire safety protocols.


Benefits


In return for your hard work and dedication, we offer a competitive salary of £18,000 - £22,000 per annum, depending on experience. Other benefits include:



  • 50% discount on food and drink at any of our restaurants
  • Access to up to 40% of your earned wages through our partnership with Wagestream
  • Opportunity to develop industry-recognized qualifications through our apprenticeship program
  • Competitive rates of pay – we pay the best to get the best
  • Career paths, progression, and training through our in-house training Academy
  • 3% employer pension contribution
  • 10% discount at Iceland Foods
  • 100% gratuity and service distributed to the restaurant team

Contact Information


If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, please submit your application today.



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