Front of House Ambassador
4 weeks ago
About the Role:
We are seeking a highly skilled and experienced Reception Host to join our team at Individual Restaurants. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a warm and welcoming experience for our guests.
Key Responsibilities:
- Meet and greet clients, ensuring a seamless and efficient arrival experience
- Schedule and manage restaurant reservations, maximizing revenue potential and ensuring accurate communication with guests
- Ensure all large party deposits are paid and special orders are met, maintaining the highest standards of customer satisfaction
- Maintain a clean and tidy reception area, creating a positive first impression for our guests
Requirements:
- Proven experience in hospitality, with a passion for delivering exceptional customer service
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
- High standards of personal grooming and appearance, with a professional and friendly demeanor
Benefits:
- Competitive rates of pay and opportunities for career progression
- Access to industry-recognized qualifications and training programs
- Discounts on food and drink at our restaurants, as well as other employee benefits
About Us:
Individual Restaurants is a leading privately owned restaurant group, with a reputation for excellence in the premium-casual dining market. We are committed to delivering exceptional customer experiences and providing opportunities for our team members to grow and develop their careers.
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