Customer Service Ambassador
2 weeks ago
About the Role:
As a Front of House Team Member at Hydes Brewery, you will be the face of our site, providing exceptional customer service and ensuring a welcoming atmosphere for all guests.
Key Responsibilities:
- Work on the bar and floor, developing knowledge of our menu and recommending accompanying beverages.
- Provide friendly service, increasing sales through conversation and recommendations.
- Maintain cleanliness of tables and seating areas to meet high standards.
- Work as part of a team to deliver excellent customer service.
- Attention to detail to ensure accurate orders and allergen awareness.
- Undertake training to develop skills and knowledge.
About Our Pub:
The Hornsmill in Helsby is a stylish site with a welcoming atmosphere, offering freshly prepared food and a range of drinks in a beautiful orangery or traditional pub area.
About Hydes Brewery:
Established in 1863, Hydes Brewery is a family-run business with a portfolio of nearly 50 restaurants, pubs, bars, and hotels across Greater Manchester, Lancashire, and Cheshire.
Our Values:
We value our people, recognising, rewarding, and developing our teams to deliver exceptional hospitality and create a great teamworking environment.
Equality, Diversity, and Inclusion:
We are committed to encouraging equality, diversity, and inclusion among our people, opposing and eliminating discrimination, and welcoming applications from all backgrounds and situations.
What We Offer:
Flexible working hours, up to £10.42 per hour, plus tips, and a range of benefits including weekly pay, discounts, 24/7 access to GP online, paid breaks, uniform or allowance provided, and more.
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