Medical Administration Officer
3 weeks ago
NHS Greater Glasgow and Clyde stands as one of the most extensive healthcare systems in the UK, employing approximately 40,000 individuals across a diverse array of clinical and non-clinical roles. Our commitment is to deliver comprehensive acute hospital, primary, community, and mental health services to a population exceeding 1.15 million, with an extended reach to 2.2 million through our regional and national services.
As part of our ongoing commitment to employee welfare, NHS Scotland is implementing a reduction in the full-time working week from 37.5 to 37 hours, effective from April 2024, without any alteration in remuneration. This adjustment will also apply proportionately to part-time staff. Please note that while this change is forthcoming, certain service areas may require temporary adjustments, potentially necessitating up to an additional 30 minutes of work per week until new rosters are established.
The position operates on a Monday to Friday shift pattern. (Please be aware that the salary is pro-rata for part-time hours.)
The successful candidate will be responsible for delivering a comprehensive administrative and secretarial service to designated Consultant(s) and their teams. This role will serve as a central point for providing assistance and guidance to staff, patients, and professionals regarding service inquiries, while also coordinating the patient journey.
The department offers a full spectrum of professional administrative, secretarial, and clerical services that underpin clinical staff in their mission to provide high-quality, efficient, and patient-centered care within Acute Services, aligning with both local and national standards.
Key Responsibilities:
- Perform personal assistant duties to support the departmental Consultant(s), including document preparation, filing, audio transcription, and drafting correspondence and medical reports to enhance patient care efficiency.
- Oversee the scheduling of Consultant(s)/Team(s) diaries to optimize time management.
- Sort, distribute, and prioritize incoming correspondence, exercising judgment to determine which documents require direct attention from the Consultant and which can be directed to others.
- Handle telephone and in-person inquiries from various stakeholders, including staff, patients, and relatives, ensuring effective communication and service delivery.
- Coordinate appointment arrangements for referrals to appropriate clinics and departments, considering urgency and wait times.
- Manage waiting lists to ensure optimal resource utilization and adherence to hospital waiting time targets.
- Collaborate with multiple departments to maintain accurate and up-to-date patient records, including inpatient, day care, and outpatient investigatory results.
- Work with the Consultant's team to plan clinic and on-call schedules, communicating these effectively to department staff.
- Assist in recording and drafting minutes of meetings for review by the Consultant team.
- Share responsibility for typing discharge summaries and clinic letters.
- Update patient admission and transfer lists as necessary.
- Contribute to the development of office and secretarial practices to enhance service delivery.
- Provide cross-cover support, including working across different sites when required.
- Communicate with Consultants regarding the provision of written information for external agencies as needed.
- Share responsibility for maintaining health and safety standards within the office environment.
- Mentor administrative staff, fostering professional development.
- Exemplify NHS Scotland's core values of care, compassion, dignity, respect, openness, honesty, responsibility, quality, and teamwork in all duties.
- Act as a role model for organizational values, demonstrating professionalism and promoting dignity and respect for all.
- Adhere to the General Data Protection Regulations.
Inclusivity Statement: NHS Greater Glasgow and Clyde encourages applications from all community sectors, fostering a culture of inclusion and celebrating our diverse workforce.
Commitment to Armed Forces: By signing the Armed Forces Covenant, we affirm our dedication to being a Forces Friendly Employer, recognizing military skills and experience during recruitment.
-
Medical Office Coordinator
2 days ago
Glasgow, Glasgow City, United Kingdom NHS Scotland Full timeJob Summary:We are seeking a skilled and organized Medical Receptionist to join our team at NHS Scotland. As a Medical Receptionist, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities:Provide excellent customer service to patients and visitors, responding to their queries...
-
Medical Office Coordinator
2 days ago
Glasgow, Glasgow City, United Kingdom NHS Scotland Full timeJob Summary:We are seeking a skilled and organized Medical Receptionist to join our team at NHS Scotland. As a Medical Receptionist, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities:Provide excellent customer service to patients and visitors, responding to their queries...
-
Administrative Support Officer
3 days ago
Glasgow, Glasgow City, United Kingdom NHS Scotland Full timeJob Summary:NHS Scotland is seeking a highly skilled and organized Administrative Support Officer to provide a secretarial and administrative service to medical staff and their teams. The successful candidate will contribute significantly to the efficient delivery of patient care and work independently for much of the time managing calls, typing of...
-
Medical Office Coordinator
1 week ago
Glasgow, Glasgow City, United Kingdom NHS Scotland Full timeAbout UsAuchinairn Medical Practice is a leading healthcare provider in the local area, serving over 7000 patients with a team of 5 GPs, Practice Nurse, ANP, Healthcare Assistant, and an excellent Administrative Team.Job SummaryWe are seeking a highly skilled and experienced Medical Receptionist to join our team. The successful candidate will be responsible...
-
Medical Office Coordinator
1 week ago
Glasgow, Glasgow City, United Kingdom NHS Scotland Full timeJob Summary:We are seeking a skilled and organized Medical Receptionist to join our team at NHS Scotland. As a Medical Receptionist, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities:Provide a warm and welcoming experience for patients, responding to their queries and...
-
Administrative Officer
10 hours ago
Glasgow, Glasgow City, United Kingdom NHS Greater Glasgow & Clyde Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Officer to join our team at NHS Greater Glasgow and Clyde. As an Administrative Officer, you will provide clerical and administrative support to a multidisciplinary team offering occupational health services to employees and external organizations.Key ResponsibilitiesProvide...
-
Administrative Officer
1 day ago
Glasgow, Glasgow City, United Kingdom NHS Greater Glasgow & Clyde Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Officer to join our team at NHS Greater Glasgow and Clyde. As an Administrative Officer, you will provide clerical and administrative support to a multidisciplinary team offering occupational health services to employees and external organizations.Key ResponsibilitiesProvide...
-
Medical Office Assistant
1 day ago
Glasgow, Glasgow City, United Kingdom NHS Scotland Full timeJob Summary:We are seeking a skilled and compassionate Medical Receptionist to join our team at Buckingham Terrace Medical Practice. As a Medical Receptionist, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities:Provide administrative support to healthcare professionals,...
-
Medical Office Assistant
1 day ago
Glasgow, Glasgow City, United Kingdom NHS Scotland Full timeJob Summary:We are seeking a skilled and compassionate Medical Receptionist to join our team at Buckingham Terrace Medical Practice. As a Medical Receptionist, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities:Provide administrative support to healthcare professionals,...
-
Medical Administrative Assistant
1 week ago
Glasgow, Glasgow City, United Kingdom NHS Greater Glasgow & Clyde Full timeJob Summary:NHS Greater Glasgow & Clyde is seeking a highly skilled and organized Medical Administrative Assistant to provide comprehensive secretarial and administrative support to a Consultant(s) and their team(s). The successful candidate will act as a focal point for the provision of help and advice to staff members, patients, and professionals in...
-
Medical Administrative Assistant
1 week ago
Glasgow, Glasgow City, United Kingdom NHS Scotland Full timeJob Summary:NHS Scotland is seeking a highly skilled and organized Medical Administrative Assistant to provide comprehensive secretarial and administrative support to a Consultant(s) and their team(s). The successful candidate will act as a focal point for the provision of help and advice to staff members, patients, and professionals in relation to service...
-
Medical Administrative Assistant
3 days ago
Glasgow, Glasgow City, United Kingdom NHS Scotland Full timeJob Summary:NHS Scotland is seeking a highly skilled and organized Medical Administrative Assistant to provide comprehensive secretarial and administrative support to a Consultant(s) and their team(s). The successful candidate will act as a focal point for the provision of help and advice to staff members, patients, and professionals in relation to service...
-
Medical Office Coordinator
2 days ago
Glasgow, Glasgow City, United Kingdom NHS Scotland Full timeWe are seeking a skilled and compassionate Medical Receptionist to join our team at NHS Scotland. As a key member of our administrative staff, you will play a vital role in providing exceptional patient care and support to our healthcare professionals.Key Responsibilities:Provide a warm and welcoming experience for patients and visitorsManage patient records...
-
Medical Office Coordinator
2 days ago
Glasgow, Glasgow City, United Kingdom NHS Scotland Full timeWe are seeking a skilled and compassionate Medical Receptionist to join our team at NHS Scotland. As a key member of our administrative staff, you will play a vital role in providing exceptional patient care and support to our healthcare professionals.Key Responsibilities:Provide a warm and welcoming experience for patients and visitorsManage patient records...
-
Administrative Support Officer
1 week ago
Glasgow, Glasgow City, United Kingdom NHS Scotland Full timeJob Summary: We are seeking a highly organized and efficient Support Secretary to provide administrative support to medical staff and their teams at NHS Scotland.Key Responsibilities:Provide secretarial and administrative services to medical staff and their teams to ensure efficient service delivery of patient care.Manage calls, typing of dictation, and role...
-
Medical Office Coordinator
1 week ago
Glasgow, Glasgow City, United Kingdom NHS Scotland Full timeWe are currently seeking a highly motivated and organized individual to join our Business Services Division at NHS Scotland.As a Medical Secretary, you will be responsible for prioritizing workload and working to tight deadlines, ensuring the smooth operation of our healthcare services.The successful candidate will have previous experience in a healthcare...
-
Office Administration Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Northern Marine Full timePosition OverviewThe role of an Administration Officer is both challenging and varied within a highly active department dedicated to delivering a comprehensive service to esteemed clients. Establishing robust relationships with clients and cadets is crucial for fostering confidence and trust, which in turn supports long-term collaboration. Effective...
-
Office Administrator
3 days ago
Glasgow, Glasgow City, United Kingdom Early Years Scotland Full timeAbout the RoleWe are seeking an enthusiastic and capable Office Administrator to join our team at Early Years Scotland. As a key member of our administrative team, you will provide a high standard of support to our colleagues, including reception duties, photocopying, filing, purchasing, and a wide variety of other administrative tasks.Key...
-
Administrative Support Officer
1 week ago
Glasgow, Glasgow City, United Kingdom NHS Greater Glasgow & Clyde Full timeJob Summary:NHS Greater Glasgow & Clyde is seeking a highly organized and efficient Support Secretary to provide administrative support to medical staff and their teams. The successful candidate will be responsible for managing calls, typing of dictation, and covering roles as required.Key Responsibilities:Provide secretarial and administrative support to...
-
Respiratory Medical Administrative Assistant
3 weeks ago
Glasgow, Glasgow City, United Kingdom NHS Greater Glasgow & Clyde Full timeNHS Greater Glasgow and Clyde stands as one of the most extensive healthcare systems in the UK, employing approximately 40,000 individuals across a diverse array of clinical and non-clinical roles. Our commitment is to provide acute hospital, primary, community, and mental health care services to a population exceeding 1.15 million, extending to 2.2 million...
