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Medical Office Coordinator

2 months ago

Glasgow, Glasgow City, United Kingdom NHS Scotland Full time

Job Summary:

We are seeking a skilled and organized Medical Receptionist to join our team at NHS Scotland. As a Medical Receptionist, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:

  • Provide a warm and welcoming experience for patients, responding to their queries and concerns in a professional and empathetic manner.
  • Manage patient records, ensuring accurate and up-to-date information is maintained.
  • Coordinate appointments, procedures, and other medical activities, ensuring seamless communication with healthcare professionals.
  • Process medical correspondence, including letters, reports, and other documents.
  • Work collaboratively with the healthcare team to ensure efficient and effective patient care.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare professionals, and administrative staff.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in EMIS/Vision and Docman systems, or willingness to learn.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

What We Offer:

NHS Scotland is committed to providing a supportive and inclusive work environment, with opportunities for professional growth and development. As a Medical Receptionist, you will be part of a dynamic team dedicated to delivering exceptional patient care and service excellence.