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Medical Office Coordinator

2 months ago

Glasgow, Glasgow City, United Kingdom NHS Scotland Full time

Job Summary:

We are seeking a skilled and organized Medical Receptionist to join our team at NHS Scotland. As a Medical Receptionist, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:

  • Provide excellent customer service to patients and visitors, responding to their queries and concerns in a professional and courteous manner.
  • Manage patient records and maintain accurate and up-to-date information in our electronic medical records system.
  • Coordinate appointments, procedures, and other medical activities, ensuring smooth and efficient operations.
  • Communicate effectively with healthcare professionals, patients, and other stakeholders to ensure seamless care delivery.
  • Perform administrative tasks, such as data entry, filing, and other duties as required.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in electronic medical records systems, such as EMIS/Vision and Docman.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Reliable, conscientious, and great at multi-tasking.

Working Environment:

Our team is committed to providing high-quality patient care in a fast-paced and dynamic environment. As a Medical Receptionist, you will work closely with our healthcare professionals, including GPs, Practice Nurses, and other administrative staff, to ensure seamless care delivery.