Client Coordinator
4 weeks ago
POSITION SUMMARY
We are seeking a skilled Client Coordinator to collaborate with our team in Witham. This role offers a hybrid work arrangement, allowing for flexibility and work-life balance.
As a Client Coordinator, you will be responsible for ensuring the successful delivery of packaging artwork projects. You will work closely with leading UK brands, utilizing your excellent communication and IT skills to facilitate project success.
JOB RESPONSIBILITIES
- Coordinate new client onboarding and existing client meetings to ensure seamless project execution.
- Develop and document functional requirements for new clients, ensuring accuracy and clarity.
- Create training materials for new and existing clients, promoting knowledge sharing and best practices.
- Analyze client requirements and make informed decisions regarding project scope and timelines.
- Resolve eligibility, accumulator, and claims extract file issues, ensuring timely project completion.
- Address member and non-escalated client issues, providing exceptional customer service.
- Facilitate new benefit changes for clients, providing guidance on implementation and project management.
- Develop and maintain client portal and CRM applications, ensuring data accuracy and project visibility.
- Prepare for and participate in open enrollment meetings, promoting client engagement and project success.
- Generate reports for clients, providing valuable insights and project metrics.
- Implement internal department and corporate projects, driving business growth and innovation.
- Additional duties as assigned.
QUALIFICATIONS / REQUIREMENTS
• Bachelor's Degree in Business Administration, Marketing, or related field
• Or previous project coordination experience within a graphics manufacturing environment; or equivalent combination of education and experience
• Occasional travel may be required for client meetings and project collaboration.
• High degree of proficiency in MS Office Suite, Outlook, and Internet applications.
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management, and planning skills.
• Strong verbal and written communication skills, including analysis, interpretation, and reasoning.
• Solid understanding and application of mathematical concepts.
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clients.
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and senior management.
• Self-motivated with critical attention to detail, deadlines, and reporting.
• Ability to work overtime as necessary.
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North Witham, Lincolnshire, United Kingdom Matthews International Full timePOSITION SUMMARYWe are seeking a skilled Client Coordinator to collaborate with our team in Witham. This role offers a hybrid work arrangement, allowing for flexibility and work-life balance.As a Client Coordinator, you will be responsible for ensuring the successful delivery of packaging artwork projects. You will work closely with leading UK brands,...
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North Witham, Lincolnshire, United Kingdom Matthews International Full timePOSITION SUMMARYWe are seeking a skilled Client Coordinator to collaborate with our team in Witham. This role offers a hybrid work arrangement, allowing for flexibility and work-life balance.As a Client Coordinator, you will be responsible for ensuring the successful delivery of packaging artwork projects. You will work closely with leading UK brands,...
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North Witham, Lincolnshire, United Kingdom Matthews International Full timeJob SummaryWe are seeking a highly skilled Trainee Client Coordinator to join our team at Matthews International. This role offers a unique opportunity to develop your skills and knowledge in client coordination, while working with some of the UK's leading brands.Key ResponsibilitiesFacilitate new client onboarding and existing client meetings to ensure...
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North Witham, Lincolnshire, United Kingdom Matthews International Full timeJob SummaryWe are seeking a highly skilled Trainee Client Coordinator to join our team at Matthews International. This role offers a unique opportunity to develop your skills and knowledge in client coordination, while working with some of the UK's leading brands.Key ResponsibilitiesFacilitate new client onboarding and existing client meetings to ensure...
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North Witham, Lincolnshire, United Kingdom Matthews International Full timeJob SummaryWe are seeking a highly skilled Trainee Client Coordinator to join our team at Matthews International. This role offers a unique opportunity to develop your skills and knowledge in client coordination, while working with some of the UK's leading brands.Key ResponsibilitiesFacilitate new client onboarding and existing client meetings to ensure...
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North Witham, Lincolnshire, United Kingdom Matthews International Full timePosition SummaryWe are seeking a highly skilled Trainee Client Coordinator to join our team at Matthews International. This role offers a unique opportunity to work with leading brands and develop your skills in packaging artwork project management.Key ResponsibilitiesFacilitate new client onboarding and existing client meetings to ensure seamless project...
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North Witham, Lincolnshire, United Kingdom Matthews International Full timePosition SummaryWe are seeking a highly skilled Trainee Client Coordinator to join our team at Matthews International. This role offers a unique opportunity to work with leading brands and develop your skills in packaging artwork project management.Key ResponsibilitiesFacilitate new client onboarding and existing client meetings to ensure seamless project...
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North Witham, Lincolnshire, United Kingdom Matthews International Full timePosition SummaryWe are seeking a highly skilled Trainee Client Coordinator to join our team at Matthews International. This role offers a unique opportunity to work with leading brands and develop your skills in packaging artwork project management.Key ResponsibilitiesFacilitate new client onboarding and existing client meetings to ensure seamless project...
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North Witham, Lincolnshire, United Kingdom Matthews International Full timePosition SummaryWe are seeking a highly skilled Trainee Client Coordinator to join our team at Matthews International. This role offers a unique opportunity to work with leading brands and develop your skills in packaging artwork project management.Key ResponsibilitiesFacilitate new client onboarding and existing client meetings to ensure seamless project...