Guest Services Supervisor
4 weeks ago
Front Office Supervisor
As a Front Office Supervisor, you will be the first point of contact for our guests, setting the tone for their experience. Your role is crucial in ensuring that every visitor feels welcomed and valued.
Key Responsibilities- Provide a warm and genuine welcome to all guests, answering inquiries and offering information about hotel services and local attractions.
- Facilitate a seamless check-out process, ensuring guests leave with a positive impression.
- Work effectively in a dynamic environment, managing interactions with guests and addressing their needs promptly.
- Adapt to various shifts and schedules, as our operations run 7 days a week, 365 days a year.
- Participate in training programs, including nationally recognized apprenticeships, to enhance your professional development.
We offer a competitive compensation package along with various perks, including:
- Exclusive discounts for team members and their families at our UK hotels.
- Discounted dining options in our restaurants and bars.
- Complimentary meals during shifts to keep you energized.
- Access to high-street discounts and savings on a range of products and services.
- Wellness initiatives, including activities focused on health and wellbeing.
- Employee Assistance Programme for confidential support on various matters.
We are committed to supporting your career advancement through:
- Fully funded apprenticeship programs.
- Internal development initiatives to help you grow within your role.
- Recognition programs for outstanding service and achievements.
Valor Hospitality is dedicated to fostering an inclusive workplace and welcomes applications from all qualified individuals, regardless of background.
With a portfolio of 34 hotels across prominent brands, we are poised for continued growth and development in the hospitality sector.
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