Guest Service Supervisor
2 weeks ago
pentahotel Reading is looking for a dedicated professional to join our friendly and well-regarded team as a Guest Service Supervisor to lead and supervise the food and beverage department. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether its the hotels retro and relaxed ambience, the casually dressed professional staff or pool table in the lounge; this is a fun place to work and a fabulous place for guests to enjoy.
Penta hotels are looking for a dynamic individual with exceptional communication skills and a commitment to deliver a platinum customer experience for all our clients.
Ideally, you will be a strong leader, self-motivated, achievement orientated an have experience within a supervisory role in a customer service or food & beverage.
We entrust you with:
- Supervising the Guest Service Agent teams on a day to day basis; raising any staffing concerns with the Manager
- Ensuring high levels of communication across the Guest Service Agent teams
- Engaging and motivating staff
- Working alongside the Guest Service Manager to develop training and team building opportunities
- Demonstrating and inspiring a commitment to excellent customer care
- Ensuring compliance and maintenance of all statutory and legal, hygiene, safety and employment requirements for personnel.
- Ensuring all reception and food & beverage procedures are followed, adhered to and developed in line with business needs.
These are your talents:
- Exceptional interpersonal skills
- A warm, confident and friendly approach
- Self-motivated and enthusiastic
- Dedicated and committed
- Organised, methodical and punctual
- Ability to keep calm under pressure
- Sound administration skills
- Responsible and reliable
- M&E experience preferred
This is how we work together:
A competitive salary
An additional day off for your birthday
Free 2 night stay each year in any Penta hotel
Casual dress code
Gym membership
AMRT1_UKCT
-
Guest Services Supervisor
4 weeks ago
Reading, United Kingdom Valor Hospitality Europe Careers Full timePosition OverviewFront Office SupervisorAs a Front Office Supervisor, you will be the first point of contact for our guests, setting the tone for their experience. Your role is crucial in ensuring that every visitor feels welcomed and valued.Key ResponsibilitiesProvide a warm and genuine welcome to all guests, answering inquiries and offering information...
-
Guest Services Supervisor
4 weeks ago
Reading, Reading, United Kingdom Stonegate - Proper Pubs Full timeGuest Services Supervisor - BerkshireLocation: Monks Retreat We are seeking skilled Supervisors who excel in teamwork and possess a genuine enthusiasm for delivering an exceptional customer experience. Key Responsibilities: Guide, mentor, and support your team membersCollaborate with the management team to realize and implement your shared visionMaintain...
-
Guest Services Supervisor
4 weeks ago
Reading, United Kingdom Valor Hospitality Europe Careers Full timePosition OverviewAs a Guest Services Supervisor, you will play a crucial role in creating a welcoming atmosphere for all guests. Your primary responsibility will be to ensure that every visitor receives a warm and friendly greeting, setting the tone for their entire stay.Key ResponsibilitiesProvide exceptional service by addressing guest inquiries and...
-
Guest Services Supervisor
4 weeks ago
Reading, United Kingdom Valor Hospitality Europe Careers Full timePosition OverviewFront Office Supervisor - A pivotal role in ensuring exceptional guest experiences and operational excellence.Key ResponsibilitiesAs the first point of contact for our guests, you will:Provide a warm and welcoming atmosphere, setting the tone for every guest's stay.Assist guests with inquiries and offer detailed information about hotel...
-
Hospitality Guest Services Supervisor
4 weeks ago
Reading, Reading, United Kingdom De Vere Full timeBecome a vital part of our team as a Hospitality Guest Services Supervisor at De Vere. Key Responsibilities: Provide outstanding service to our valued guests Foster authentic relationships with guests and team members Serve as a welcoming presence in the lobby to assist guests Collaborate with different hotel departments to ensure a smooth guest...
-
Regional Guest Service Ambassador
3 months ago
Reading, United Kingdom Rapport Guest Services Full timeJob Introduction **We are recruiting a Guest Services Ambassador to join our team at one of our prestigious client's office in Reading.** This is the ideal role for someone who has an incredible ability to spark immediate Rapport with the guests arriving to the building. You will be an integral part of a highly professional team focused on delivering...
-
Food and Beverage Guest Service Supervisor
3 months ago
Reading, United Kingdom Pentahotel Full timepentahotel Reading is looking for a dedicated professional to join our friendly and well-regarded team as a Guest Service Supervisor to lead and supervise the food and beverage department. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually dressed...
-
Guest Service Supervisor
11 hours ago
Reading, Reading, United Kingdom Penta Hotels UK Full timeAbout the Role:Penta Hotels UK is seeking a dedicated and experienced Guest Service Supervisor to join our team. As a key member of our hospitality team, you will be responsible for leading and supervising the food and beverage department, ensuring exceptional customer experiences for all our clients.Key Responsibilities:Supervise and motivate the Guest...
-
Guest Service Supervisor
9 hours ago
Reading, Reading, United Kingdom Penta Hotels UK Full timeAbout the Role:Penta Hotels UK is seeking a dedicated and experienced Guest Service Supervisor to join our team. As a key member of our hospitality team, you will be responsible for leading and supervising the food and beverage department, ensuring exceptional customer experiences for all our clients.Key Responsibilities:Supervise and motivate the Guest...
-
Guest Service Supervisor
6 days ago
Reading, United Kingdom Penta Hotels UK Full timeAbout the RolePenta Hotels UK is seeking a dedicated and experienced Guest Service Supervisor to lead and supervise the food and beverage department. As a key member of our team, you will be responsible for ensuring exceptional customer experiences and driving business growth.Key ResponsibilitiesTeam Leadership: Supervise and motivate the Guest Service Agent...
-
Guest Service Supervisor
6 days ago
Reading, United Kingdom Penta Hotels UK Full timeAbout the RolePenta Hotels UK is seeking a dedicated and experienced Guest Service Supervisor to lead and supervise the food and beverage department. As a key member of our team, you will be responsible for ensuring exceptional customer experiences and driving business growth.Key ResponsibilitiesTeam Leadership: Supervise and motivate the Guest Service Agent...
-
Guest Service Supervisor
2 weeks ago
Reading, RG1, Reading, United Kingdom Penta Hotels UK Full timepentahotel Reading is looking for a dedicated professional to join our friendly and well-regarded team as a Guest Service Supervisor to lead and supervise the food and beverage department. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether its the hotels retro and relaxed ambience, the casually dressed...
-
Guest Services Manager
4 weeks ago
Reading, United Kingdom Valor Hospitality Europe Careers Full timePosition OverviewFront Office Supervisor at Valor Hospitality Europe is a pivotal role that shapes the guest experience from the moment they arrive. Your warm and welcoming demeanor will set the stage for an exceptional stay.Key ResponsibilitiesProvide a friendly and informative welcome to all guests, ensuring they feel valued and informed about hotel...
-
Guest Service Supervisor
2 weeks ago
Reading, South East, United Kingdom Penta Hotels UK Full timepentahotel Reading is looking for a dedicated professional to join our friendly and well-regarded team as a Guest Service Supervisor to lead and supervise the food and beverage department.Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Our hotel provides a fun and relaxed space with service that is...
-
Guest Services Team Leader
4 weeks ago
Reading, Reading, United Kingdom Loungers Full timeGuest Services Team LeaderAt Loungers, our venues are vibrant spaces, and the exceptional individuals who manage them are what truly make them shine. As a Guest Services Team Leader, you will assist the management team in upholding this excellence, ensuring that every shift is executed seamlessly, leaving every guest satisfied. Your outstanding leadership...
-
Guest Services Director
1 day ago
Reading, United Kingdom Kew Green Full timeAbout the RoleThe Guest Service Manager plays a pivotal role in delivering exceptional experiences for our guests at Kew Green. Reporting directly to the Business Excellence Manager, this position is part of a dynamic team based at our hotel in Reading.Key ResponsibilitiesEnsuring seamless guest services operationsCollaborating with various departments to...
-
Guest Services Director
1 day ago
Reading, United Kingdom Kew Green Full timeAbout the RoleThe Guest Service Manager plays a pivotal role in delivering exceptional experiences for our guests at Kew Green. Reporting directly to the Business Excellence Manager, this position is part of a dynamic team based at our hotel in Reading.Key ResponsibilitiesEnsuring seamless guest services operationsCollaborating with various departments to...
-
Guest Services Manager
2 weeks ago
Reading, United Kingdom Kew Green Full timeThe roleOurGuest Service Managersare at the forefront of creating unforgettable stays for our guests. The role reports directly to the Business Excellence Manager and is part of a team based from our attractive hotel in Reading.Guest Service Managers duties includeorchestrating theseamless operationof our guest servicescollaborating with various departments...
-
Guest Services Ambassador
4 days ago
Reading, Reading, United Kingdom Royal Berkshire Hotel Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Guest Services Assistant to join our team at Royal Berkshire Hotel. As a key member of our Front of House team, you will be responsible for delivering exceptional guest experiences and ensuring that every guest feels welcome and valued.Key ResponsibilitiesProvide personalized and attentive...
-
Guest Services Ambassador
4 days ago
Reading, Reading, United Kingdom Royal Berkshire Hotel Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Guest Services Assistant to join our team at Royal Berkshire Hotel. As a key member of our Front of House team, you will be responsible for delivering exceptional guest experiences and ensuring that every guest feels welcome and valued.Key ResponsibilitiesProvide personalized and attentive...