Hospitality Manager

6 days ago


Altrincham, Trafford, United Kingdom Jupiter Recruitment Full time
About the Role

We are seeking a highly skilled and experienced Hospitality Manager to join our team at Jupiter Recruitment. As a key member of our operations team, you will be responsible for delivering exceptional service and ensuring that our residents receive the highest level of care and attention.

Key Responsibilities
  • Service Excellence: Develop and maintain a service experience that aligns with our company values of compassion, empathy, and transparency.
  • Team Leadership: Foster a positive working environment and lead a team of staff to deliver high-quality service and achieve business objectives.
  • Resident Experience: Ensure that all residents receive an exceptional experience and that their needs and expectations are met and exceeded.
  • Food Service Operations: Manage the food service operation, working closely with the executive chef to plan, prepare, and deliver high-quality meals in a timely and efficient manner.
  • Activities Program: Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and promotes health and wellness.
  • First Impressions: Maintain and manage best first impression experiences for all residents and guests.
  • Housekeeping: Ensure that the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility.
Requirements
  • People Management: Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service.
  • Communication: Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders.
  • First Impressions: Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive.
  • Food Service Operations: Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements.
  • Activities Program: Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness.
  • Housekeeping: Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control.
  • Budget Management: Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service.
What We Offer
  • Competitive Salary: An excellent salary of £33,000 per annum.
  • Benefits Package: A comprehensive benefits package, including a refer-a-friend scheme, reward gateway, comprehensive induction and paid training programme, and more.
  • Working Environment: A positive and supportive working environment with opportunities for career development and growth.


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