Community Delivery Manager

3 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom Evri Careers Full time

We are seeking a highly skilled Community Delivery Manager to join our team at Evri Careers. As a key member of our organization, you will play a crucial role in ensuring the success of our final mile delivery operations.

The ideal candidate will have a strong background in logistics and customer service, with a proven track record of driving continuous improvement and delivering exceptional results. Your expertise will be instrumental in engaging self-employed and SE+ couriers, and driving performance through successful capacity management and round coverage.

At Evri Careers, we value our people, our planet, and our communities. Our refreshed values are:

  • Do the Right Thing
  • Celebrate Cost Leadership
  • Be Dynamic
  • Deliver for Customers

We are looking for individuals who share our passion for delivering exceptional customer experiences and driving business growth. If you have a strong work ethic, a customer-centric approach, and a passion for logistics, we want to hear from you.

Key Responsibilities:

  • Drive continuous improvement using key reports and MI to optimize final mile performance.
  • Engage self-employed and SE+ couriers to deliver exceptional customer experiences.
  • Develop and implement strategies to improve capacity management and round coverage.
  • Collaborate with cross-functional teams to drive business growth and improve customer satisfaction.


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