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Community Delivery Manager

2 months ago

Hemel Hempstead, Hertfordshire, United Kingdom Evri Careers Full time

We are seeking a highly skilled and experienced professional to join our team as a Community Delivery Manager. This is a 6-month Fixed Term Contract opportunity that will play a critical role in ensuring the success of our final mile delivery operations.

The ideal candidate will have a strong background in logistics and delivery operations, with a proven track record of driving continuous improvement and delivering exceptional customer service. As a Community Delivery Manager, you will be responsible for leading a team of self-employed and SE+ couriers, and will be accountable for final mile performance across delivery units.

Key responsibilities will include:

  • Developing and implementing strategies to improve delivery performance and customer satisfaction
  • Managing and motivating a team of self-employed and SE+ couriers to achieve exceptional results
  • Analyzing data and key performance indicators to identify areas for improvement and drive continuous improvement
  • Collaborating with cross-functional teams to ensure seamless delivery operations

We are a dynamic and fast-paced organization that values innovation, collaboration, and customer satisfaction. As a Community Delivery Manager, you will have the opportunity to make a real impact on our business and help shape our future.

Our company values are centered around doing the right thing, celebrating cost leadership, being dynamic, and delivering for customers. We are looking for individuals who share our passion for delivering exceptional customer service and driving business success.