Service Delivery Manager
5 days ago
Job Title: Service Delivery Manager
Job Summary:
We are seeking an experienced Service Delivery Manager to join our team at Shared Services Connected Ltd. The successful candidate will be responsible for managing the delivery of services to our clients, ensuring that they meet the required standards and quality.
Key Responsibilities:
- Manage the delivery of services to clients, ensuring that they meet the required standards and quality.
- Work closely with the Operational Security Manager to understand client's strategic agenda for change, innovation and transformation.
- Support business development activity, through identification of risk levels identified across the service.
- Ensure that all services are delivered in accordance with agreed scope to meet the client's contractual and company's requirements.
Requirements:
- Experience of managing delivery to SLAs and Key Performance Indicators.
- IT services background.
- Assertive and pragmatic leader.
- Takes accountability and ownership for delivering good service.
- Stakeholder management and communication.
Desirable:
- Professional SM qualification such as ITIL.
- Relevant sector experience.
- Membership of a recognized professional IT body.
- Experience in contract management.
- Budget track record.
What We Offer:
- Competitive salary.
- £5,400 car allowance.
- 25 days annual leave with the option to buy additional days.
- Private medical.
- Life assurance.
- Pension.
- Generous flexible benefits fund.
Location: Hemel Hempstead – on site.
Security Clearance Level: SC Cleared, must be eligible for DV.
-
Service Delivery Manager
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Shared Services Connected Ltd Full time{"title": "Service Delivery Manager", "content": "Job Summary:We are seeking a skilled Service Delivery Manager to join our team at Shared Services Connected Ltd. As a Service Delivery Manager, you will be responsible for managing the delivery of services to our clients, ensuring that they meet their contractual and quality requirements.Key...
-
Service Delivery Manager
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Shared Services Connected Ltd Full time{"title": "Service Delivery Manager", "content": "Job Summary:We are seeking a skilled Service Delivery Manager to join our team at Shared Services Connected Ltd. As a Service Delivery Manager, you will be responsible for managing the delivery of services to our clients, ensuring that they meet their contractual and quality requirements.Key...
-
Service Delivery Manager
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Shared Services Connected Ltd Full timeAbout the Role:We are seeking an experienced Service Delivery Manager to join our team at Shared Services Connected Ltd. As a Service Delivery Manager, you will be responsible for managing the delivery of services to our clients, ensuring that they meet their contractual and business requirements.Key Responsibilities:Manage the delivery of services to...
-
Service Delivery Manager
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Shared Services Connected Ltd Full timeAbout the Role:We are seeking an experienced Service Delivery Manager to join our team at Shared Services Connected Ltd. As a Service Delivery Manager, you will be responsible for managing the delivery of services to our clients, ensuring that they meet their contractual and business requirements.Key Responsibilities:Manage the delivery of services to...
-
Service Delivery Manager
17 hours ago
Hemel Hempstead, Hertfordshire, United Kingdom NECSWS Full timeService Delivery ManagerAs a Service Delivery Manager at NEC Software Solutions, you will be responsible for ensuring the seamless delivery of our operational services to customers. This role is aligned with the responsibilities of a Service Owner, following the DDaT (Digital, Data, and Technology) framework, with additional activities to ensure high levels...
-
Service Delivery Manager
2 days ago
Hemel Hempstead, Hertfordshire, United Kingdom NECSWS Full timeService Delivery ManagerAs a Service Delivery Manager at NEC Software Solutions, you will be responsible for ensuring the seamless delivery of our operational services to customers. This role is aligned with the responsibilities of a Service Owner, following the DDaT (Digital, Data, and Technology) framework, with additional activities to ensure high levels...
-
Service Delivery Manager
2 days ago
Hemel Hempstead, Hertfordshire, United Kingdom NECSWS Full timeService Delivery ManagerAs a Service Delivery Manager at NEC Software Solutions, you will be responsible for ensuring the seamless delivery of our operational services to customers. This role is aligned with the responsibilities of a Service Owner, following the DDaT (Digital, Data, and Technology) framework, with additional activities to ensure high levels...
-
Service Delivery Manager
19 hours ago
Hemel Hempstead, Hertfordshire, United Kingdom NECSWS Full timeService Delivery ManagerAs a Service Delivery Manager at NEC Software Solutions, you will be responsible for ensuring the seamless delivery of our operational services to customers. This role is aligned with the responsibilities of a Service Owner, following the DDaT (Digital, Data, and Technology) framework, with additional activities to ensure high levels...
-
Service Delivery Manager
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom PROSPECTUS Full timeJob Summary:We are seeking an experienced Service Delivery Manager to join our team at Prospectus. As a Service Delivery Manager, you will be responsible for delivering high-quality health and social care services to adults with complex needs and learning disabilities.Key Responsibilities:Manage a residential scheme from a practical logistical perspective,...
-
Service Delivery Manager
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom PROSPECTUS Full timeJob Summary:We are seeking an experienced Service Delivery Manager to join our team at Prospectus. As a Service Delivery Manager, you will be responsible for delivering high-quality health and social care services to adults with complex needs and learning disabilities.Key Responsibilities:Manage a residential scheme from a practical logistical perspective,...
-
Senior Service Delivery Manager
4 days ago
Hemel Hempstead, Hertfordshire, United Kingdom NECSWS Full timeService Delivery ExcellenceThis role is aligned with the responsibilities of a Service Owner, following the DDaT (Digital, Data, and Technology) framework, with additional activities to ensure the seamless delivery of our operational services to customers. The successful candidate will oversee the day-to-day management of our software services, Cloud...
-
Senior Service Delivery Manager
4 days ago
Hemel Hempstead, Hertfordshire, United Kingdom NECSWS Full timeService Delivery ExcellenceThis role is aligned with the responsibilities of a Service Owner, following the DDaT (Digital, Data, and Technology) framework, with additional activities to ensure the seamless delivery of our operational services to customers. The successful candidate will oversee the day-to-day management of our software services, Cloud...
-
Service Delivery Manager
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Red Door Recruitment Full timeCustomer Service Supervisor OpportunityWe are seeking a highly skilled Customer Service Supervisor to join our team at Red Door Recruitment. As a key member of our customer-facing team, you will be responsible for overseeing the efficient management of customer queries, ensuring exceptional customer service and driving business growth.Key...
-
Community Delivery Manager
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Evri Careers Full timeWe are seeking a highly skilled and experienced professional to join our team as a Community Delivery Manager. This is a 6-month Fixed Term Contract opportunity that will play a critical role in ensuring the success of our final mile delivery operations.The ideal candidate will have a strong background in logistics and delivery operations, with a proven...
-
Community Delivery Manager
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Evri Full timeJob OverviewWe are seeking a skilled Community Delivery Manager to drive our community engagement efforts forward.This exciting opportunity will see you working closely with our team to develop and implement strategies that deliver exceptional results.As a key member of our team, you will be responsible for building and maintaining strong relationships with...
-
Parcel Delivery Operations Manager
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Evri Full time{"title": "Community Delivery Manager", "description": "At Evri, we're on a mission to deliver exceptional parcel experiences to our customers. We're seeking a skilled Community Delivery Manager to join our team and drive continuous performance in the final mile of the parcel journey.This role is all about ensuring our customers and clients receive top-notch...
-
Parcel Delivery Operations Manager
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Evri Full time{"title": "Community Delivery Manager", "description": "At Evri, we're on a mission to deliver exceptional parcel experiences to our customers. We're seeking a skilled Community Delivery Manager to join our team and drive continuous performance in the final mile of the parcel journey.This role is all about ensuring our customers and clients receive top-notch...
-
Operations Manager
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Hightown Housing Association Full time £42,588About the RoleWe are seeking an experienced Care and Supported Housing Manager to join our team at Hightown Housing Association. As a key member of our middle management team, you will be responsible for overseeing the day-to-day operations of our services in Dacorum.Key ResponsibilitiesRegulation and Compliance: Ensure compliance with the Care Act 2014 and...
-
Operations Manager
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Hightown Housing Association Full time £42,588About the RoleWe are seeking an experienced Care and Supported Housing Manager to join our team at Hightown Housing Association. As a key member of our middle management team, you will be responsible for overseeing the day-to-day operations of our services in Dacorum.Key ResponsibilitiesRegulation and Compliance: Ensure compliance with the Care Act 2014 and...
-
Water Delivery Operations Manager
1 week ago
Hemel Hempstead, Hertfordshire, United Kingdom Culligan UK Full timeAbout the RoleWe are seeking a highly skilled and experienced Water Delivery Operations Manager to join our team at Culligan UK. As a key member of our operations team, you will be responsible for ensuring the effective and efficient delivery of our water solutions to our customers.Key ResponsibilitiesManage a team of Water Delivery Drivers, Technicians, and...