Customer Fleet Manager

1 week ago

Trowbridge, Wiltshire, United Kingdom Novuna Full time

About Us

At Novuna, we're passionate about building a better tomorrow by lighting the way in the electric vehicle revolution. Our mission is to deliver exceptional customer service as we continue to grow and expand our services.

Job Summary

We're seeking a highly skilled Customer Fleet Manager to play a vital role in the smooth running of one of our key customer accounts - Network Rail. As a day-to-day liaison, you will work collaboratively across the business with colleagues of all levels to deliver exceptional customer service.

Key Responsibilities

  • Take full ownership of our customer portfolio, reviewing performance on a daily basis to ensure seamless operations.
  • Manage issues and work with relevant teams to secure satisfactory resolutions for the customer.
  • Maintain strong relationships internally and externally to drive business growth.

Requirements

  • Excellent relationship-building skills, both internally and externally.
  • Natural desire to improve things and versatility in handling problems.
  • Strong interpersonal skills and a passion for seeing results.
  • Good knowledge of fleet management & operational services, including areas such as compliance, downtime, and technical services.

What We Offer

At Novuna, we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine. Our offer includes:

  • Flexible hybrid working.
  • 25 days' holiday, plus bank holidays and the option to buy/sell 5 days.
  • Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year.

Next Steps

Interested in this opportunity? Start your application today and see what Novuna can offer you.

  • Customer Fleet Manager

    6 days ago

    Trowbridge, Wiltshire, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly skilled Customer Fleet Manager to join our team at Novuna Vehicle Solutions. As a key member of our customer account management team, you will play a vital role in delivering exceptional customer service to our key customer, Network Rail.Key ResponsibilitiesTake ownership of our customer portfolio and review performance...

  • Customer Fleet Manager

    6 days ago

    Trowbridge, Wiltshire, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly skilled Customer Fleet Manager to join our team at Novuna Vehicle Solutions. As a key member of our customer account management team, you will play a vital role in delivering exceptional customer service to our key customer, Network Rail.Key ResponsibilitiesTake ownership of our customer portfolio and review performance...

  • Customer Fleet Manager

    3 days ago

    Trowbridge, Wiltshire, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly skilled Customer Fleet Manager to join our team at Novuna Vehicle Solutions. As a key member of our customer account team, you will play a vital role in delivering exceptional customer service to our valued clients.Key ResponsibilitiesManage our customer portfolio, reviewing performance on a daily basis to ensure...

  • Customer Fleet Manager

    3 days ago

    Trowbridge, Wiltshire, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly skilled Customer Fleet Manager to join our team at Novuna Vehicle Solutions. As a key member of our customer account team, you will play a vital role in delivering exceptional customer service to our valued clients.Key ResponsibilitiesManage our customer portfolio, reviewing performance on a daily basis to ensure...

  • Fleet Compliance Team Leader

    1 week ago

    Trowbridge, Wiltshire, United Kingdom Novuna Full time

    About NovunaNovuna is a leading provider of vehicle solutions, dedicated to building a better tomorrow through innovative electric vehicle technology.Our MissionWe strive to deliver exceptional customer service, ensuring the safe and efficient operation of our vehicles.The RoleWe are seeking a highly skilled Fleet Compliance Team Leader to join our team. As...

  • Fleet Compliance Team Leader

    1 week ago

    Trowbridge, Wiltshire, United Kingdom Novuna Full time

    About NovunaNovuna is a leading provider of vehicle solutions, dedicated to building a better tomorrow through innovative electric vehicle technology.Our MissionWe strive to deliver exceptional customer service, ensuring the safe and efficient operation of our vehicles.The RoleWe are seeking a highly skilled Fleet Compliance Team Leader to join our team. As...

  • Fleet Compliance Team Leader

    6 days ago

    Trowbridge, Wiltshire, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly motivated and experienced Compliance Team Leader to join our Fleet Compliance Team at Novuna Vehicle Solutions. As a key member of our team, you will be responsible for leading the Equipment Team and ensuring compliance with regulations and processes.Key ResponsibilitiesManage and book events for the equipment and asset...

  • Fleet Compliance Team Leader

    6 days ago

    Trowbridge, Wiltshire, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly motivated and experienced Compliance Team Leader to join our Fleet Compliance Team at Novuna Vehicle Solutions. As a key member of our team, you will be responsible for leading the Equipment Team and ensuring compliance with regulations and processes.Key ResponsibilitiesManage and book events for the equipment and asset...

  • Aftersales Business Development Manager

    2 weeks ago

    Trowbridge, Wiltshire, United Kingdom Thrive Group Full time

    About the RoleThrive Group is seeking a highly motivated and experienced Aftersales Business Development Executive to join our team on a permanent basis. As a key member of our team, you will play a crucial role in driving business growth and development in the automotive industry.Key ResponsibilitiesWork closely with our Group Aftersales Manager to identify...

  • Customer Service Representative

    2 weeks ago

    Trowbridge, Wiltshire, United Kingdom Thrive group Full time

    Job DescriptionThrive Group is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. This is a fantastic opportunity to work in a dynamic and supportive environment, providing exceptional service to our clients.Key Responsibilities:Provide timely and effective responses to customer inquiries, resolving...

  • Customer Service Representative

    2 weeks ago

    Trowbridge, Wiltshire, United Kingdom Thrive group Full time

    Job DescriptionThrive Group is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. This is a fantastic opportunity to work in a dynamic and supportive environment, providing exceptional service to our clients.Key Responsibilities:Provide timely and effective responses to customer inquiries, resolving...

  • Customer Service Representative

    1 week ago

    Trowbridge, Wiltshire, United Kingdom Thrive group Full time

    Thrive Group is seeking a highly skilled Customer Service Advisor to join their team on a permanent basis.Key Responsibilities:• Provide exceptional customer service and support to ensure customer satisfaction.• Work collaboratively with the team to achieve business objectives and goals.• Handle customer queries and concerns in a professional and...

  • Customer Service Representative

    1 week ago

    Trowbridge, Wiltshire, United Kingdom Thrive group Full time

    Thrive Group is seeking a highly skilled Customer Service Advisor to join their team on a permanent basis.Key Responsibilities:• Provide exceptional customer service and support to ensure customer satisfaction.• Work collaboratively with the team to achieve business objectives and goals.• Handle customer queries and concerns in a professional and...

  • Customer Service Representative

    6 days ago

    Trowbridge, Wiltshire, United Kingdom Thrive group Full time

    About the RoleThrive Group is seeking a highly organized and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our team, you will provide exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective responses to customer inquiries, resolving...

  • Customer Service Representative

    6 days ago

    Trowbridge, Wiltshire, United Kingdom Thrive group Full time

    About the RoleThrive Group is seeking a highly organized and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our team, you will provide exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective responses to customer inquiries, resolving...

  • Customer Service Representative

    5 days ago

    Trowbridge, Wiltshire, United Kingdom Thrive Group Full time

    About the RoleThrive Group is seeking a highly organized and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our team, you will provide exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective responses to customer inquiries, resolving...

  • Customer Service Representative

    5 days ago

    Trowbridge, Wiltshire, United Kingdom Thrive Group Full time

    About the RoleThrive Group is seeking a highly organized and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our team, you will provide exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective responses to customer inquiries, resolving...

  • Customer Service Representative

    7 days ago

    Trowbridge, Wiltshire, United Kingdom Thrive Group Full time

    Job Summary:Thrive Group is seeking a highly organized and detail-oriented individual to fill the role of Receptionist. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Assist clients face-to-face and over the phone, responding to inquiries and...

  • Customer Service Representative

    7 days ago

    Trowbridge, Wiltshire, United Kingdom Thrive Group Full time

    Job Summary:Thrive Group is seeking a highly organized and detail-oriented individual to fill the role of Receptionist. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Assist clients face-to-face and over the phone, responding to inquiries and...

  • Customer Service Representative

    1 week ago

    Trowbridge, Wiltshire, United Kingdom Thrive Group Full time

    Job Summary:Thrive Group is seeking a highly organized and detail-oriented Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Assist clients face-to-face and over the phone with inquiries, product queries, and...