Customer Service Representative

7 days ago


Trowbridge, Wiltshire, United Kingdom Thrive Group Full time

Job Summary:

Thrive Group is seeking a highly organized and detail-oriented individual to fill the role of Receptionist. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.

Key Responsibilities:

  • Assist clients face-to-face and over the phone, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage incoming calls, emails, and correspondence, ensuring that all communication is handled efficiently and effectively.
  • Perform various administrative tasks, including data entry, filing, and record-keeping.
  • Provide support to our team members as needed, ensuring seamless day-to-day operations.

Requirements:

  • Previous experience in a reception or customer-facing role is essential.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office and other administrative software.

What We Offer:

  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.

How to Apply:

If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, please submit your application to Thrive Group.



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