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Customer Service Representative

2 months ago

Trowbridge, Wiltshire, United Kingdom Nando's Full time

Customer Experience Expert at Nando's

Job Summary

We're seeking a skilled and enthusiastic Customer Service Representative to join our Front of House team at Nando's. As a Customer Experience Expert, you will be responsible for delivering exceptional customer service, ensuring a positive dining experience for our guests.

Key Responsibilities

  • Provide outstanding customer service by greeting customers, taking orders, and serving food and drinks in a timely and efficient manner.
  • Maintain a clean and welcoming environment by adhering to health and safety standards and ensuring the restaurant is well-presented at all times.
  • Work collaboratively with the team to achieve sales targets and provide excellent service to customers.
  • Upsell and promote Nando's products and services to increase sales and improve customer satisfaction.
  • Handle customer complaints in a professional and courteous manner, resolving issues promptly and fairly.

What We Offer

  • A free meal on every shift you work, so you can enjoy the food you're serving.
  • A great discount platform for you and your friends, so you can enjoy Nando's at a discounted rate.
  • Discount on Nando's for you and your friends, so you can enjoy the food you love at a discounted rate.
  • Opportunities for career progression within the company, so you can develop your skills and advance your career.

About Nando's

Nando's is a fast-paced and dynamic restaurant chain that prides itself on providing exceptional customer service and serving high-quality food. We're passionate about delivering a unique and memorable dining experience for our guests, and we're looking for like-minded individuals to join our team.