Customer Service Representative

4 weeks ago


Trowbridge, Wiltshire, United Kingdom Page Personnel Full time

Job Summary:

We are seeking a Customer Service Advisor to join our team at Page Personnel. As a Customer Service Advisor, you will be responsible for making outbound calls to patients to inquire about their current food supply, conducting stock checks to assess the availability of essential food items, and providing empathetic and supportive communication to patients during calls.

Key Responsibilities:

  • Make outbound calls to patients to inquire about their current food supply.
  • Conduct stock checks to assess the availability of essential food items.
  • Record and update information accurately in the database.
  • Provide empathetic and supportive communication to patients during calls.
  • Collaborate with the inventory team to ensure accurate stock assessments.

Requirements:

  • Proven experience in a customer service role.
  • Excellent communication, organizational, and interpersonal skills.
  • Ability to work well in a team environment.

What We Offer:

  • An hourly wage of £12.
  • Opportunity to work in a multinational FMCG company.
  • A supportive team-oriented work environment.
  • Opportunity for personal and professional development.

About Us:

Page Personnel is a leading provider of healthcare services committed to ensuring the well-being and satisfaction of patients. We prioritize quality and efficiency in everything we do, striving to deliver excellent service and support to those in our care.



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