Customer Service Representative
3 weeks ago
Job Summary
We are seeking a dedicated and empathetic Outbound Call Handler to join our team at Page Personnel. As a Call Handler, your primary responsibility will be to contact patients to conduct stock checks on their food supply.
Key Responsibilities
- Make outbound calls to patients to inquire about their current food supply.
- Conduct stock checks to assess the availability of essential food items.
- Record and update information accurately in the database.
- Provide empathetic and supportive communication to patients during calls.
Requirements
- Excellent verbal communication skills.
- Strong attention to detail and accuracy.
- Empathetic and patient-oriented approach.
- Ability to work independently and in a team environment.
- Previous experience in customer service or call handling preferred.
- Knowledge of basic computer applications and data entry skills.
What We Offer
- £12ph Salary
- Comprehensive training and ongoing support.
- Opportunities for career advancement and professional development.
- Positive and inclusive work environment.
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