Customer Service Representative

3 weeks ago


Trowbridge, Wiltshire, United Kingdom Page Personnel Full time

Job Summary

We are seeking a dedicated and empathetic Outbound Call Handler to join our team at Page Personnel. As a Call Handler, your primary responsibility will be to contact patients to conduct stock checks on their food supply.

Key Responsibilities

  • Make outbound calls to patients to inquire about their current food supply.
  • Conduct stock checks to assess the availability of essential food items.
  • Record and update information accurately in the database.
  • Provide empathetic and supportive communication to patients during calls.

Requirements

  • Excellent verbal communication skills.
  • Strong attention to detail and accuracy.
  • Empathetic and patient-oriented approach.
  • Ability to work independently and in a team environment.
  • Previous experience in customer service or call handling preferred.
  • Knowledge of basic computer applications and data entry skills.

What We Offer

  • £12ph Salary
  • Comprehensive training and ongoing support.
  • Opportunities for career advancement and professional development.
  • Positive and inclusive work environment.


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