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Customer Service Representative

2 months ago


Trowbridge, Wiltshire, United Kingdom Lidl Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and supporting the smooth operation of our store.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Assist customers with purchases, answering questions and providing product information as needed.
  • Contribute to the maintenance of a clean and organized store environment, adhering to health and safety standards.
  • Support the sales process, promoting products and services to customers and achieving sales targets.
  • Work collaboratively with colleagues to achieve team goals and objectives.
What We Offer
  • A competitive hourly rate of up to £13.35.
  • A 20-hour contract, with opportunities for additional hours.
  • A 30-35 day holiday entitlement (pro rata).
  • A 10% in-store discount.
  • A pension scheme.
About Lidl

Lidl is a dynamic and fast-paced retail environment that offers a unique and rewarding career opportunity. As a Customer Assistant, you will be part of a close-knit team that is passionate about delivering exceptional customer service and providing an outstanding shopping experience.