Customer Service Representative

1 week ago


Trowbridge, Wiltshire, United Kingdom Thrive Group Full time

Job Summary:

Thrive Group is seeking a highly organized and detail-oriented Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service and administrative support to our clients.

Key Responsibilities:

  • Assist clients face-to-face and over the phone with inquiries, product queries, and other requests.
  • Manage administrative tasks, including data entry, filing, and other office duties.
  • Provide first-class communication and IT skills to ensure seamless interactions with clients and colleagues.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.

Requirements:

  • Previous experience in a reception or customer-facing role is essential.
  • Excellent attention to detail and organizational skills.
  • Ability to multitask and work in a dynamic environment.
  • First-class communication and IT skills.

What We Offer:

  • A competitive salary and benefits package.
  • A full-time Monday-to-Friday schedule with occasional Saturdays on a rota basis.
  • 25 days of holiday plus bank holidays.
  • Training and development opportunities.
  • Healthcare and Employee Assistance Program (EAP).

How to Apply:

If you are a motivated and detail-oriented individual with excellent communication skills, please submit your application to Thrive Group.



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