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Administrative Support Officer

2 months ago


Plymouth, Plymouth, United Kingdom Pertemps Network Group Full time
{"Job Title": "Part-time Administrator", "Job Description": "Job Summary

We are seeking a highly organized and efficient Part-time Administrator to join our team at Pertemps Network Group. As a key member of our support team, you will be responsible for providing exceptional customer service, handling administrative tasks, and contributing to the overall success of our business.

Key Responsibilities
  • Communicate effectively with customers through various channels, providing clear information and support.
  • Manage appointments, bookings, and customer requests in a timely and efficient manner.
  • Update and maintain accurate records in relevant systems, ensuring data integrity and security.
  • Handle customer inquiries, complaints, and feedback in a professional and courteous manner.
  • Contribute to the continuous improvement of our services, suggesting ideas and best practices to enhance customer experience and efficiency.
Requirements
  • Experience in providing customer service and support in a fast-paced environment.
  • Administrative experience with a strong understanding of office procedures and systems.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to prioritize tasks, manage time, and meet deadlines in a dynamic environment.
  • Basic knowledge of relevant legislation, policies, and procedures.
What We Offer

We offer a competitive hourly rate, hybrid working arrangements, and opportunities for professional growth and development. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

", "Language": "en-US"}