Customer Service Representative

4 days ago

Rushden, Northamptonshire, United Kingdom Nationwide Building Society Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our members.

Key Responsibilities
  • Provide personalized support to customers through various channels, including in-branch, phone, and online.
  • Assist customers with transactions, product applications, and other financial services.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Develop and maintain a deep understanding of our products and services to provide informed advice to customers.
  • Contribute to a positive and inclusive branch culture that values diversity and promotes a customer-first approach.
What We Offer

As a Customer Representative at Nationwide Building Society, you will enjoy a range of benefits, including:

  • A competitive salary and bonus scheme.
  • A comprehensive training program to develop your skills and knowledge.
  • A supportive and collaborative team environment.
  • Opportunities for career progression and professional development.
  • A range of employee benefits, including a pension scheme, life assurance, and access to training and development programs.
About Us

Nationwide Building Society is the world's largest building society, with over 15 million customers and a reputation for delivering exceptional customer service. We are committed to making a positive impact on our members' lives and the communities we serve.

We are proud to be a values-driven organization that prioritizes customer satisfaction, teamwork, and innovation. If you share our values and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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