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Customer Service Specialist

2 months ago

Harlow, Essex, United Kingdom TRS Consulting Full time
Job Title: Customer Service Engineer

TRS Consulting is seeking a highly skilled and customer-focused Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for the service, repair, and maintenance of our range of highly advanced MRI imaging systems.

About the Role

This is an exciting opportunity for a technically motivated individual to work with a leader in the healthcare industry. You will be part of a team that is committed to delivering excellent customer care and providing outstanding product innovation.

Key Responsibilities
  • Provide technical support and maintenance for MRI imaging systems
  • Diagnose and repair complex technical issues
  • Collaborate with cross-functional teams to resolve customer issues
  • Develop and maintain strong relationships with customers
  • Stay up-to-date with product training and technical advancements
Requirements
  • Competent background as a field service engineer or technical support engineer
  • Extensive experience working on high-value capital equipment
  • Qualification in electronics or a related field
  • Excellent communication and problem-solving skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance