Customer Service Representative

16 hours ago

Sutton Coldfield, Birmingham, United Kingdom Wickes Building Supplies Limited Full time
Wickes is a dynamic and inclusive workplace where we value the contributions of our colleagues. Our culture is built on a determination to succeed and a passion for excellence. If you're a motivated individual who thrives in a fast-paced environment, we'd love to hear from you.

The Role...

As a key member of our team, you'll play a vital role in delivering exceptional customer experiences. Your focus will be on ensuring that every customer interaction is positive and memorable. This will involve providing helpful and friendly support, resolving issues efficiently, and promoting our products and services. You'll work closely with colleagues to achieve our goals and contribute to a positive and productive team environment.

About You...

We're looking for someone who is passionate about delivering outstanding customer service. Ideally, you'll have experience working in a similar role and be confident in your ability to provide a high level of support. You'll be a team player who is comfortable working in a fast-paced environment and is able to adapt to changing situations. We offer a range of benefits, including competitive pay, opportunities for growth and development, and a supportive and inclusive workplace. Our benefits package includes:
  • Competitive bonus
  • Save-as-you-earn scheme
  • Contributory pension scheme
  • Colleague discount
  • Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
We're committed to creating an inclusive workplace where colleagues feel valued and supported. If you're interested in flexible working, we'd be happy to discuss this further as part of your application process.

Apply Now

* Salary dependant on age.

At Wickes, we're proud of our widely recognised wellbeing strategy, which includes a range of health and wellbeing benefits and support. These include an Employee Assistance Programme, financial education & loans, and access to parental, menopause, and fertility support. We're committed to creating an inclusive workplace where colleagues feel valued and supported.

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