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Customer Service Representative
2 months ago
Your new company is a global business that offers a vast product range to its clients, operating across multiple geographies and sectors with a highly specialized approach.
Key Responsibilities- Work closely with account managers to deliver products to customers, serving as the first point of contact for clients to place orders via email and phone.
- Develop good working relationships with long-standing customers, ensuring efficient delivery of goods and resolving any issues that may arise.
- Collaborate with established clients to rectify any issues quickly and provide excellent customer service.
- Exceptional communication skills and previous experience working in a similar role with direct customer contact in an office setting.
- Ability to deal with the movement of goods to customers and resolve any issues that may arise.
- A competitive basic salary and excellent benefits, including enhanced annual leave, enhanced pension contributions, life assurance, and income protection.
- A cycle to work scheme and opportunities for progression into more senior customer service roles or account management.
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