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Customer Service Representative
2 months ago
About the Role:
At Wickes Building Supplies Limited, we're looking for a skilled Customer Service Assistant to join our team. As a Customer Service Assistant, you will be responsible for providing exceptional customer service and ensuring that every customer has a positive experience in our store.
Key Responsibilities:
- Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
- Assist customers with their purchases and ensure that they have a smooth and efficient shopping experience.
- Work collaboratively with colleagues to achieve sales targets and provide a high level of customer service.
- Participate in visual merchandising and store displays to create an attractive and engaging shopping environment.
- Contribute to the maintenance of a clean and organized store environment.
About You:
We're looking for someone who is passionate about delivering exceptional customer service and has a strong desire to work in a fast-paced retail environment. You should have excellent communication and interpersonal skills, be able to work well under pressure, and be able to lift heavy objects (up to 25kg) as required.
What We Offer:
- A competitive salary and bonus scheme.
- A comprehensive training program to help you develop your skills and knowledge.
- A range of benefits, including a contributory pension scheme, save-as-you-earn scheme, and colleague discount.
- The opportunity to work for a leading retailer with a strong commitment to customer service and colleague development.
Working with Us:
We're a dynamic and inclusive employer that values diversity and promotes equality. We're committed to creating a workplace culture that's supportive, inclusive, and respectful. If you're passionate about delivering exceptional customer service and have a strong desire to work in a fast-paced retail environment, we'd love to hear from you.
