Client Support Specialist
4 weeks ago
Salary: £24,000 - £28,000 per annum
Location: Bradford, West Yorkshire
Working Hours:
- Monday to Thursday: 9:00 AM - 5:30 PM
- Friday: 10:00 AM - 4:00 PM
- No weekends
About the Company:
We are collaborating with a prestigious organization in the financial services industry, recognized for their exceptional customer engagement and employee satisfaction. This company is a leader in their field and is looking to grow their team.
Role Overview:
As a Client Support Specialist, you will be an integral part of a dedicated team, providing top-notch service to clients. Your role will involve:
- Engaging with clients through both inbound and outbound communications regarding various financial products.
- Ensuring that customer needs are prioritized and addressed effectively.
- Maintaining the highest standards of service while fostering positive client relationships.
Key Responsibilities:
- Handle customer inquiries and provide solutions that align with their needs.
- Conduct service and sales discussions while keeping the customer at the forefront.
- Utilize your previous experience in a telephone-based customer service or sales role to enhance client interactions.
Qualifications:
While experience in the financial services sector is advantageous, it is not a prerequisite. We welcome candidates with a background in any telephone-based customer service, renewals, or sales roles.
If you possess the necessary skills and experience in customer service or sales, we encourage you to consider this opportunity to join a supportive and dynamic team.
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