Client Support Specialist

4 weeks ago


Bradford, Bradford, United Kingdom Optimise Talent Ltd Full time £24,000 - £28,000
Client Support Specialist / Renewals Consultant

Salary: £24,000 - £28,000 per annum

Location: Bradford, West Yorkshire

Working Hours:

  • Monday to Thursday: 9:00 AM - 5:30 PM
  • Friday: 10:00 AM - 4:00 PM
  • No weekends

About the Company:

We are collaborating with a prestigious organization in the financial services industry, recognized for their exceptional customer engagement and employee satisfaction. This company is a leader in their field and is looking to grow their team.

Role Overview:

As a Client Support Specialist, you will be an integral part of a dedicated team, providing top-notch service to clients. Your role will involve:

  • Engaging with clients through both inbound and outbound communications regarding various financial products.
  • Ensuring that customer needs are prioritized and addressed effectively.
  • Maintaining the highest standards of service while fostering positive client relationships.

Key Responsibilities:

  • Handle customer inquiries and provide solutions that align with their needs.
  • Conduct service and sales discussions while keeping the customer at the forefront.
  • Utilize your previous experience in a telephone-based customer service or sales role to enhance client interactions.

Qualifications:

While experience in the financial services sector is advantageous, it is not a prerequisite. We welcome candidates with a background in any telephone-based customer service, renewals, or sales roles.

If you possess the necessary skills and experience in customer service or sales, we encourage you to consider this opportunity to join a supportive and dynamic team.



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